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Using Social Media To Deal With Customer Trolls

InfoChachkie

In searching for world-class examples of public responses to irate customers'' complaints, I found one that emanated from an unlikely place, Savusavu, Fiji. Pander, Don''t Preach - When addressing complaints via social media, your intended audience is not the person who feels they were wronged. Share and Enjoy.

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Entrepreneurs: Are You an Olympic Athlete or a Spectator?

InfoChachkie

This week the SBW2012 Conference in DC offers sessions geared for small businesses including a Social Media forum, Business Matchmaking, and Federal Contracting 101. Every small business owner who succeeds sets an example for those who go after them. The conference ends with the Champion Awards Dinner. It’s also infectious.

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How brain-amputated developers created the social media plague

SoCal Delicious

Shortcut: sebastian-x.com Blog About Blogroll Links How brain-amputated developers created the social media plague Posted on 12 January, 2010 The bot playground commonly refered to as “social media&# is responsible for shitloads of absurd cretinism. A hint on the rendering engine used, for example “Mozilla/5.0

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Social Media for Service Professionals

SoCal CTO

I did a presentation about the use of Social Media to a great group of people who mostly are different kinds of service professionals (attorneys, accountants, consultants, etc.). I looked at a couple of specific examples, where I ask for help from my followers. Subscribe the the RSS feed for each of these. Topic Hubs.

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Entrepreneurs Now Start Hyperlocal Then Go Global

Startup Professionals Musings

Foursquare is good example of a modern hyperlocal site, which describes itself as “50% friend-finder, 30% social city guide, 20% nightlife game.” This is the main focus of EveryBlock, where they give each city block its own Web page, its own RSS feed and its own e-mail alerts. Geographic customization. Topic customization.

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Smart Startups Think Global But Act Hyperlocal

Startup Professionals Musings

Foursquare is good example of a modern hyperlocal site, which describes itself as “50% friend-finder, 30% social city guide, 20% nightlife game.” This is the main focus of EveryBlock, where they give each city block its own Web page, its own RSS feed and its own e-mail alerts. Geographic customization. Topic customization.

Startup 94
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Interview with Jason Kiesel and Kurt Daradics, FreedomSpeaks

socalTECH

For example, if your issue is healthcare--which is hot right now--you can target certain members of a subcommittee, or your memberships' individual Senators or Congressmen--or even the President or Vice President, if you want. The other feature that sets us apparent, is our integration with social media.

Startup 100