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HappyFox Launches AI Bot For Slack

socalTECH

Irvine-based HappyFox, a developer of help desk software, says it has launched a new artificial intelligence software, HappyFox Assist AI. The company said the new software helps provide automatic resolution of repetitive questions to IT and HR teams from within Slack. Slack is a very popular communication tool for companies.

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ProProfs Buys HelpIQ

socalTECH

Los Angeles-based ProProfs , a developer of online quiz, tools, learning, and other software, has acquired knowledge base software developer HelpIQ , according to the company. HelpIQ develops cloud-based software for managing online documentation and help, and is used to create online knowledge bases.

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ServiceNow Wins University Customer

socalTECH

According to ServiceNow, the university is using its software-as-a-service for helping to consolidate multiple IT systems, and provide IT self service to faculty, staff, and students. ServiceNow''s enterprise IT automation software is used for managing IT incidents, change management, configuration, knowledge base, and other IT services.

Customer 153
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Ghost appears with new funding, marketplace to match buyers with unsold products

TechCrunch LA

The end of the product lifecycle is where Murthy and Kaplan feel Ghost has “an enormous opportunity to help people be more efficient in that process,” Murthy added. The founder pair said they wanted to work with her because of her knowledge base of B2B marketplaces and experience in scaling this type of business.

Product 191
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7 Ways Of Using An Immigrant Culture In Your Business

Startup Professionals Musings

Immigrants may have an advantage here, but everyone has to opportunity to apply what they know to different contexts, and all must continually broaden their thinking and knowledge base. For example, TOMS Shoes pledges to match every pair of shoes purchased with free pair for a child in need.

Startup 146
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7 Ways Every Entrepreneur Should Evaluate A New Idea

Startup Professionals Musings

The reality is that I can’t judge any idea in your context, because I don’t know your passions, knowledge base, and experiences. He invented BASIC and Windows, snagged Steve Ballmer for marketing, and Microsoft helped change the world. The right person can make any idea a business success, and the wrong one will always struggle.

Ideas 151
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Knowledge Genie Launches Publishing Tool

socalTECH

The startup, headed by authors and husband-and-wife team Milo and Thuy Sindell, allows book authors and other experts to follow some basic steps to take their expertise and convert it into an online, organized knowledge base--which the firm calls a "genie."

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