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Using Social Media To Deal With Customer Trolls

InfoChachkie

Pander, Don''t Preach - When addressing complaints via social media, your intended audience is not the person who feels they were wronged. The next time you encounter a negative online comment about your startup from a disgruntled customer, resist the very natural temptation to write a hurried, angry reply. Channeling Tige.

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How to Start a Podcast

Tech.Co

Today, major media prognosticators including market research company Forrester and the Interactive Advertising Bureau foresee podcasting as the next billion-dollar media market , with a report from the latter saying that one-billion-dollar mark could be surpassed as soon as 2021. There are two main ways to get your own RSS feed.

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Effective Email Introductions or Why Blind Intros Suck

InfoChachkie

Proper Context – If the context of the intro is the least bit unclear, I ask the person requesting the introduction to write a paragraph or two that I can forward to the target contact. • Facebook • Twitter • Delicious • LinkedIn • StumbleUpon • Add to favorites • Email • RSS.

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From Startup Newsletter To Best Selling Book: How This Entrepreneur Pulled It Off

InfoChachkie

Along the way, they created a supportive community of emotionally attached stakeholders that would be the envy of any Social Media Manager. I said, ''Hey, listen were going to start writing this newsletter and it''s going to highlight our trials and tribulations, our failures and our successes. Here''s how they pulled it off.

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Should You Blog? (yes, and here’s how …)

Both Sides of the Table

Much of my traffic is through referring websites and/or social media. Don’t just write a carbon copy of what somebody else is doing. OK, well, actually the first thing I did is come up with a list of 50 posts that I wanted to write. I didn’t want to run out of things to write about in the first 6 months.

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Social Media for Service Professionals

SoCal CTO

I did a presentation about the use of Social Media to a great group of people who mostly are different kinds of service professionals (attorneys, accountants, consultants, etc.). Over the past 12 months, I've had roughly 284,000 people come visit that site and get exposed to things I write. Be interested in what they write.

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Hacking Hacker News – How Wily Startups Leverage Social News Sites

InfoChachkie

Thus, the key to properly timing social news exposure is to channel your inner Boy Scout and be prepared to make the most of such opportunities, irrespective of when or where they arise. To do this, you must formulate a sound engagement plan in advance of receiving unexpected media attention. Engagement. Hacker Downside.

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