Startup Professionals Musings

FEBRUARY 11, 2022

You don’t like it, millennials won’t put up with it, and current productivity levels at work continue to decline. She has lived and worked in five countries, and consulted with major corporations, as well as startups, in transforming their workplaces to be more productive as well as more satisfying. No one is happy or satisfied.

Coach 132

Coach Satisfaction Startup Organization 132

TechEmpower

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products. cto , infotech , innovation , product , project , saas

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Startup Professionals Musings

OCTOBER 27, 2021

Most of the entrepreneurs I meet as an investor and advisor have no shortage of right-brain thinking, showing vision and creativity, but often don’t realize that their potential is being limited by a balancing focus on results, metrics, and customer specifics. Show results with a minimal viable product (MVP).

Technical Review 133

Technical Review Satisfaction Metrics Startup 133

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Incentives should be a combination of metrics and recognition to highlight results. Incent and reward employees who delight customers.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

MARCH 18, 2020

You need to maintain explicit C-suite and Board buy-in for constant transformation through effective communication, highlighting the struggles of peer businesses, and establishing the right metrics. Amazon, for example , “grew up” in the last recession by continuing to expand their range of products and focused on automation.

Metrics 122

Metrics Training Satisfaction IBM 122

Startup Professionals Musings

AUGUST 25, 2023

If an innovative solution is involved, prepare a minimum viable product or a video to demonstrate functionality and usability. It’s much easier to pivot before full production and much money has been spent. Define key metrics to measure progress and success. Use comparable metrics for managing team member results.

Social Media 98

Social Media Metrics Media Tool 98

InfoChachkie

AUGUST 22, 2016

The Most Important Metric. Near the conclusion of our discussion, I asked each CEO to name any non-obvious metrics by which they guide their businesses. Sure You Track Satisfaction, But Whose Success Are You Monitoring? These teams gauge customer satisfaction by tracking net promoter scores, customer churn, renewal rates, etc.

Custom 100

Custom Customer Cornerstone OnDemand Metrics 100

Startup Professionals Musings

DECEMBER 22, 2021

Use metrics to assess needs and growth economics. Business and customer satisfaction data measurements are required, in addition to subjective assessments of team progress, tradeoffs, and investment decisions. A popular set of metrics for customer views is the New Promoter System ( NPS ), available from Bain & Company.

Custom 114

Custom Customer Metrics Satisfaction 114

Startup Professionals Musings

NOVEMBER 10, 2021

Make sure that metrics and goals are set up front, and not modified as the project progresses. The result is a loss of trust by your team, increased volatility, and lower productivity by all members of the team. Doing so will increase both your personal life accountability, as well as your business satisfaction.

Startup 132

Startup Training Metrics Examples 132

Startup Professionals Musings

JANUARY 22, 2021

Too many founders have learned that passion and free beta products do not imply a sustainable business. Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Marketing is everything these days. Plan for a real revenue model.

Sales 165

Sales Custom Customer Social Media 165

Startup Professionals Musings

FEBRUARY 28, 2020

You must never stop looking for ways to get more traction with fewer personal hours, and more productivity, efficiency, and momentum from the team. In my view, it’s really unfortunate that most employees in business are still paid by the hour, regardless of their productivity. Provide incentives to focus everyone on real results.

Metrics 124

Metrics Entrepreneur Satisfaction Study 124

Startup Professionals Musings

MARCH 10, 2023

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Outsource Development 115

Outsource Development Startup Ideas Competition 115

Startup Professionals Musings

JULY 15, 2020

Many of the entrepreneurs like you that I have met in my role as a business advisor are really product creators versus business creators, convinced that a great product will generate a great business. In most businesses, this means selling something, and proving that your product or service has value.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

OCTOBER 14, 2022

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.

Technical Review 129

Technical Review Funding Organization Metrics 129

Startup Professionals Musings

SEPTEMBER 22, 2023

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

MAY 11, 2019

You don’t like it, millennials won’t put up with it, and current productivity levels at work continue to decline. She has lived and worked in five countries, and consulted with major corporations, as well as startups, in transforming their workplaces to be more productive as well as more satisfying. No one is happy or satisfied.

Company 78

Company Companies Satisfaction Coach 78

Startup Professionals Musings

APRIL 27, 2022

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. It’s difficult to measure the planet and people accounts in any quantifiable terms, compared to profits.

Startup 110

Startup Entrepreneur Capital Examples 110

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

AUGUST 27, 2023

Measure progress through metrics on sales, revenue, and penetration. Seek customer feedback on ways to improve value and satisfaction. Productivity and results are a result of personal commitment and accountability, rather than hours worked. Assure team members are always fully engaged.

Custom 91

Custom Customer Marketing Startup 91

Startup Professionals Musings

APRIL 28, 2021

I recommend a trial run with an experiment or MVP (minimum viable product), at full price and cost, before the big bang launch, risking your investment money and a major time commitment. The focus of key leaders has to change from driving innovative initiatives to replicating repeatable processes and tuning the overall product cycle.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

InfoChachkie

MARCH 23, 2015

A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises. The higher a company’s NPS, allegedly the higher its customer satisfaction.

.Net 100

.Net Startup Satisfaction Technical Review 100

Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Startup 154

Startup Training Custom Customer 154

Startup Professionals Musings

JANUARY 1, 2021

Your challenge as a leader is to encourage and reward healthy conflicts, while managing them to productive and innovative results. The longer a conflict is active, the more likely that positions will harden, and emotions will make resolution more painful than productive. Marty Zwilling First published on Inc.com on 12/15/2020.

Activity 145

Activity Organization Examples Metrics 145

Tech Zulu Event

NOVEMBER 10, 2013

Rather, these were the words given in response to the opening question to a panel of product managers to “describe their occupation” in 3 words or less, + an additional word on what their biggest challenge was. Jay Stakelon , VP Product Design, Fullscreen. Jen Robinson , Head of Product Manager, Bigframe.

Product 87

Product Fandango Design Startup 87

Startup Professionals Musings

JANUARY 15, 2020

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.

Technical Review 124

Technical Review Organization Coach Invest 124

Startup Professionals Musings

MARCH 18, 2023

To compensate, every visionary entrepreneur needs to find a partner who gets great satisfaction from results, and loves the discipline of making things happen on a day-to-day basis. The organization can’t keep up the pace of change, and soon loses motivation, productivity, and all sense of where they are headed.

Startup 82

Startup Ideas Organization Entrepreneur 82

Startup Professionals Musings

JULY 25, 2018

Once this product-first, customer-second, and employee-last culture is set, it is extremely hard to change. It’s easy to see how cultures go astray, for example, when you pay only for sales volume, but expect a high focus on customer satisfaction. Establish metrics on the culture, as well as the product.

Metrics 57

Metrics Startup Netflix Custom 57

Startup Professionals Musings

JUNE 17, 2020

To compensate, every visionary entrepreneur needs to find a partner who gets great satisfaction from results, and loves the discipline of making things happen on a day-to-day basis. The organization can’t keep up the pace of change, and soon loses motivation, productivity, and all sense of where they are headed.

Startup 131

Startup Ideas Organization Entrepreneur 131

Startup Professionals Musings

JULY 28, 2019

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. It’s difficult to measure the planet and people accounts in any quantifiable terms, compared to profits.

Startup 93

Startup Entrepreneur Capital Examples 93

Startup Professionals Musings

APRIL 1, 2019

Highlight your productivity and efficiency rather than workload. Quantify your results in terms of cost per transaction, higher customer satisfaction, lower prices, and profit per employee, rather than number of transactions or hours worked. Help your owner get beyond the misleading metrics of employee overtime and salary increases.

Technical Advisors 75

Technical Advisors Startup Satisfaction Custom 75

Startup Professionals Musings

JULY 26, 2017

Some of the best-prepared people I know are the least productive, and they are quick to offer the excuse that they are idea people, perfectionists, or easily distracted. Most often, these people are the ones who keep detailed task checklists, and get great satisfaction from crossing off each item as it is completed.

Satisfaction 53

Satisfaction Startup Metrics Product 53

Startup Professionals Musings

APRIL 20, 2015

Too many founders have learned that passion and free beta products do not imply a sustainable business. Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Marketing is everything these days. Plan for a real revenue model.

Startup 107

Startup Sales Custom Customer 107

Startup Professionals Musings

MAY 10, 2019

Jumping in haphazardly with poorly a focused message is definitely non-productive, and may harm your business. Use business metrics and tools to tune your efforts. Always gauge progress by business indicators, like customer acquisition cost and customer satisfaction. Do your homework before you begin.

Social Media 99

Social Media Media Tool Startup 99

InfoChachkie

JANUARY 16, 2018

Jim Semick: I’ve been launching and managing software products for 15 years now, going back to when you and I worked together at Expertcity before it was acquired by Citrix. I have always worked on early stage products. Some of the products I’ve helped validate and launch include GoToMyPC, GoToMeeting and AppFolio.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

Startup Professionals Musings

OCTOBER 2, 2015

Five major elements of every business include your people, product, opportunity, money and marketing. Innovative products and services always take longer to develop than anticipated, and quality problems pop up where least expected. Written product specifications and business plans pay big dividends.

Startup 105

Startup Entrepreneur Marketing Satisfaction 105

Startup Professionals Musings

JULY 22, 2016

You need to quantify measurable criteria for success, using business metrics. Effective progress requires a detailed project plan, milestones, resource assignments, metrics, and status meetings on a regular schedule. Announce and launch an operational product. It takes the right people to make a breakthrough happen.

Startup 56

Startup Metrics Entrepreneur Resource 56

Startup Professionals Musings

NOVEMBER 2, 2015

Creating an innovative new business is guaranteed to test your skills, patience and determination, and you need to derive satisfaction from the journey, as well as the destination. Make sure there are metrics for problem counts, resolution time and revenue impact. Analyze issues to prevent similar problems.

Startup 100

Startup Entrepreneur Metrics Satisfaction 100