Scientist.com Raises $24M for “Pharma Markets” that Outsource R&D

Xconomy

The company, which operates a network of online markets for outsourcing biomedical research services and supplies, has raised $24 million in a new round of venture funding.

Yahoo Outsources Yahoo Shopping To PriceGrabber

socalTECH

Yahoo said Monday that it is dropping its outsource most of Yahoo Shopping, its comparison shopping to Los Angeles-based PriceGrabber , the firm told its developers Monday. As part of the shift, Yahoo said it will no longer be providing an API to its shopping syndication services, as of March 11th. Yahoo Shopping is a comparison shopping site which displays products and prices for different products, including consumer electronics, computer, and related items.

Yahoo 141

Happy Returns Ramps Up Return Services For Online Retailers

socalTECH

The new offering bundles together a wide range of services to help online retailers with the entire process of handling returned items, rather than just collecting and returning those items to those retailers. happy returns logistics retail retailers outsourcingSanta Monica-based Happy Returns , which provides a network of in-person return locations for online retailers, is expanding its menu of offerings for those retailers, through a new product called "Full Stack Returns".

TaskRabbit Lets You Outsource Tasks To The Community

Tech Zulu Event

Taskrabbit aims to help “individuals and small businesses in a community outsource their tasks and deliveries.&#. TaskRabbit makes it easy for individuals to keep with their busy lives or businesses to save some money by outsourcing simple tasks.

TaskUs Continues Rapid Growth, Hits 15,000 Employees

socalTECH

Santa Monica-based business process outsourcing provider TaskUs , which provides customer service/experience, business processing, and other services to companies like Tinder, Hootsuite, and Mailchimp, has hit 15,000 employees, as it continues its rapid growth. taskus expansion growth jobs hiring outsourcing business

Scientist.com Expands In Asia

socalTECH

San Diego-based outsourced, scientific services marketplace Scientist.com said this morning that it is expanding in the Asia-Pacific region, and has opened up a new office in Tokyo, Japan. scientist outsource tokyo japan marketplace pharmaceutical international expansion lifescienceAccording to the firm, it recently created marketplaces for several Japanese pharmaceutical companies.

UST Global Gets $250M, Joins Unicorn Club

socalTECH

Aliso Viejo-based UST Global , which provides global IT and digital services, has received $250M in a funding from Temasek, the state investment firm of the country of Singapore. UST Global says it provides services in the area of digital customer engagement, data analytics, cloud consulting, product engineering, automation and cybersecurity solutions, particularly to multinational corporations.

Invest 100

TaskUs Takes $250M From Blackstone

socalTECH

Santa Monica-based business outsourcing service provider TaskUs , founded by Bryce Maddock and Jaspar Weir, said this morning that it has raised $250M in an investment round. TaskUs has made its name providing much of the back end customer service and business process outsourcing for many, on-demand and Internet companies, across the ride sharing, social media, online food delivery, e-commerce and other areas.

A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. Lots of startups talk about trying to outsource all their customer support. It sounds like you actually do all your customer service in house? When did you figure out you needed to get customer service right?

Custom 109

What Should You Do with Your Crappy Little Services Business?

Both Sides of the Table

There’s a line of thinking in Silicon Valley that you should build product businesses rather than services businesses. It’s nearly impossible to get a services company financed by VCs. Why Shouldn’t Most Services Businesses Raise VC?

Clearlake Capital Buys Tolt Services Group

socalTECH

Santa Monica-based private equity investor Clearlake Capital said this morning that it has acquired Tolt Services Group , an outsource, IT services company, and merged it with Kyrus Solutions , to form a new company called Tolt Solutions. Financial details of the deal were not announced.

Alorica Pays $275M For BPO Business, Tops 48,000 Employees

socalTECH

Irvine-based customer service outsourcing provider Alorica said Wednesday afternoon that it has paid $275M for the agent services businesses of West Corporation. alorica business process outsourcing west corporation merger acquisition customer service nearshoring offshoring Alorica said that those businesses represented approximately $580M in revenues for West in 2014.

TaskUs Hires More Than 5,300 In 2016, Now At 7,000 Employees

socalTECH

Santa Monica-baseed digital outsourcing provider TaskUs , led by Bryce Maddock and Jaspar Weir, said Tuesday evening that it hired over 5,300 employees in 2016, and now has more than 7,000 total employees spread across eleven different offices. The outsourcer, which provides back office services to many, major Internet services, app developers, and others, says it has increased its revenue by 410 percent over the last 2 years. taskus outsourcing growth employee jobs

iQor Plans To Hire 150 In Simi

socalTECH

iQor , a provider of outsourced customer service and support, said Friday that it is planning to hire over 150 people in Simi Valley, as part of a major expansion. Petersberg, Florida--has over 35,000 employees across 18 countries offering up outsource business services. iqor simi valley outsourced customer support hiring jobs

Media 109

Scientist.com Launches New Compliance Feature

socalTECH

San Diego-based Scientist.com , which operates a marketplace for outsourced scientific services, said this morning that it has launched a new feature to ensure ethical sourcing of human biosamples. scientist compliance outsourced ethical sourcing human biosample tracing supplier biotech lifescience

Sample 100

Alorica Creates New Executive Position

socalTECH

Irvine-based Alorica , which provides business process and customer service outsourcing, said today that it has named Tania King as its new Chief Legal and Employee Experience Officer. outsourcing experience employee legal chief king tania executive aloricaKing has been Chief Legal and Compliance Officer for Alorica for the company since January of last year.

Custom 100

Unitas Global Names New CEO

socalTECH

Unitas Global provides fully managed private cloud services to enterprises; the company''s backers include Azure Capital and MK Capital. unitas global executive enterprise cloud infrastructure services outsourcing patrick shutt grant kirkwood Los Angeles-based enterprise cloud provider Unitas Global said this morning that it has named Patrick Shutt as its new CEO. Shutt was the cofounder of Universal Access, and also co-founded 20/20 Technologies (now Global Capacity).

CBRE Buys Environmental Systems Inc.

socalTECH

Los Angeles-based commercial real estate services and investor CBRE said this morning that it has acquired Environmental Systems, Inc. ESI), a system integrator and provider of energy management services. CBRE said that ESI provides managed services to help commercial property owners to remotely monitor and analyze energy usage in their buildings. cbre environmental systems cleantech merger acquisition realestate energy management outsourced services

Alorica Acquires Expert Global Solutions

socalTECH

Irvine-based business outsourcing provider Alorica said Thursday that it has acquired Expert Global Solutions, Inc. , a provider of outsourced, customer service and financial collections services. alorica expert global solutions business outsourcing merger acquisitionEGS was based in Plano, Texas. Financial terms of the deal were not announced, hwoever, Alorica said the acquisition will push the company to a projected $2.4

Custom 109

TaskUs Boosts Executive Staff With Trio Of Hires, Now Has 5300 Employees

socalTECH

Santa Monica-based TaskUs , the fast growing provider of outsourced customer experience and back end services for online companies, said it has hired three new executives on Thursday, to help it with its growth efforts. Sakar was previously at PatientSafe Solutions, Sutherland Global Services, and Sutherland Healthcare Solutions. taskus executive outsourcing gorwth sales

Yahoo 147

Episource Names COO

socalTECH

Los Angeles-based Episource , a provider of outsourced medical coding, data analytics, risk adjustment, and other services to the healthcare industry, said it has named Erik Simonsen as its Chief Operating Officer. Episource said Simonsen has over 10 years of experience in setting up and managing outsourced centers, including for Deutsche Bank (Jacksonville, Florida; Mumbai, India; and Birmingham, UK).and episource outsourced medical coding phillippines

Alorica Names New CFO

socalTECH

Irvine-based outsourcing service provider Alorica said late Friday that it has named James Molloy as the company''s new Chief Financial Officer. Molloy was most recently Alorica''s Chief Accounting Officer, and also has served at Vanguard Logistics Services, BAX Global, The Brink''s Company, and Deloitte & Touche. Alorica offers up customer support and management outsourcing, and will have over 48,000 employees once its deal to acquire West Corporation closes.

Custom 125

BlackLine Adds Partner

socalTECH

Calabasas-based BlackLine Systems , the developer of financial close software headed by Therese Tucker, reports today that it has signed on Outsource Partners International (OPI) as a partner. OPI is a provider of outsourcing services for finance and accounting firms. blackline outsource accounting partners outsourcing finance software

LAC Group Gets Private Equity Investment

socalTECH

Los Angeles-based LAC Group , a provider of outsourced library, information, and knowledge management services, said today that it has received a private equity investment from TZP Growth Partners I. LAC Group, which was founded in 1986, offers up outsourced library services to corporations, government agencies, law firms, financial institutions, and universities. equity private outsourcing management library group

Equity 100

TaskUs Expands to New Mexico

L.A. Business Journal

Santa Monica headquartered outsourcing service TaskUs Inc. announced Aug. 23 it will expand operations to Albuquerque, N.M., a move expected to create roughly 700 jobs

Alorica Completes $275M West Corporation Unit Buy

socalTECH

Irvine-based business process outsourcing provider Alorica said Wednesday that it has completed its $275M acquisition of the agent services business unit of West Corporation. Alorica said the acquisition makes it the largest business process outsourcing provider in the U.S., outsourcing corporation west acquisition merger alorica

.Net 100

CSM Software Acquired By SOLIZE

socalTECH

CSM Software , and engineering and high tech services outsourcer whose founder and chairman is based in Westlake Village, has been acquired by Japanese company SOLIZE Group , acording to the companies. software solize merger acquisition outsourcing engineering international india japan

ClearLight Partners Sells Portfolio Firm

socalTECH

Newport Beach-based private equity firm ClearLight Partners said earlier this week that it has agreed to sell The Outsource Group , one of its portfolio companies, to Parallon Business Solutions , a subsidiary of HCA Holdings. The OutSource Group was based in St. Louis, Missouri, and provides revenue cycle management services to hospitals and physicials. ClearLight said The Outsource Group had annual revenues in excess of $100M.

Equity 109

AMN Healthcare invests In PipelineRx

socalTECH

San Diego-based healthcare staffing firm AMN Healthcare Services said this morning that it has made a strategic investment in PipelineRx , a developer of clinical, telepharmacy medication management services. PipelineRx provides 24 hour, pharmacist coverage to hospitals via telephone, allowing for the outsourcing of pharmacists to help hospitals optimize their staffing.

Invest 143

TaskUs Opens Office In Australia

socalTECH

Santa Monica-based customer support outsourcing provider TaskUs --which is based in Santa Monica, but has a vast operation in the Philippines--said it has opened up a new office in Melbourne, Australia. taskus australia international expansion customer outsourcing philippinesTaskUs said the enw sales office comes as a result of signing a deal with Australian online lending company Nimble, and a plan to grow its operations in Australia.

Aligned TeleHealth Gets $12M

socalTECH

Calabasas-based Aligned TeleHealth , a provider of telemedicine services, said this morning that it has raised $12M in a Series A funding round. Aligned TeleHealth offers up its telemedecine services--including psychiatric specialty physician consultations--to acute-care hospitals, emergency rooms, skilled nursing facilities, and correctional institutions. medical lifesciences telemedicine outsourcing svls capital venture telehealth aligned

HandsOn3 Buys BancTec

socalTECH

Santa Monica-based buyout fund HandsOn3 said Thursday that it has acquired BancTec , a business process outsourcing (BPO) company based in Dallas, Texas. HandsOn3 said it invests in business process services, big data mining, and industrial services. banctec handson3 buyout private equity merger acquisition business process outsourcing dataforce group

StatRad Snags $13M

socalTECH

San Diego-based StatRad , a provider of tele-radiology services, has raised $13M in a funding round, the company announced this morning. StatRad offers up a cloud-based service, which both provides the services of remote radiologists, as well as storage of medical imaging. capital venture outsourcing images imaging medical teleradiology radiology statrad

Alorica In Major Employee Expansion

socalTECH

Irvine-based business process outsourcing firm Alorica said today that it is in a big expansion, and plans to hire 200 new team members in the next two months. Alorica offers up BPO services across a number of industries, and says it serves the Fortune 1000 market. alorica business process outsourcing hiring jobs employment

Sites 143

Nexus Acquired By Dimension Data

socalTECH

Valencia, California-based Nexus , the information technology services provider headed by Deron Pearson, has been acquired by $6 billion IT solutions provider Dimension Data , the two said this morning. nexus dimension data dimensiondata merger acquisition consulting outsourcing Financial terms of the acquisition were not announced. Nexus was founded in 2004, and has nineteen offices across the country.