Raises $24M for “Pharma Markets” that Outsource R&D


The company, which operates a network of online markets for outsourcing biomedical research services and supplies, has raised $24 million in a new round of venture funding.

Yahoo Outsources Yahoo Shopping To PriceGrabber


Yahoo said Monday that it is dropping its outsource most of Yahoo Shopping, its comparison shopping to Los Angeles-based PriceGrabber , the firm told its developers Monday. As part of the shift, Yahoo said it will no longer be providing an API to its shopping syndication services, as of March 11th. Yahoo Shopping is a comparison shopping site which displays products and prices for different products, including consumer electronics, computer, and related items.

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Happy Returns Ramps Up Return Services For Online Retailers


The new offering bundles together a wide range of services to help online retailers with the entire process of handling returned items, rather than just collecting and returning those items to those retailers. happy returns logistics retail retailers outsourcingSanta Monica-based Happy Returns , which provides a network of in-person return locations for online retailers, is expanding its menu of offerings for those retailers, through a new product called "Full Stack Returns".

Alorica Names Marketing Head


Irvine-based Alorica , a provider of outsource, business process outsourcing and "customer experience" outsourcing, named Colson Hillier as its new Chief Marketing Officer (CMO), the company said on Tuesday. Alorica says Hillier has more than 20 years of experience in the area of data services, adtech, and fintech. alorica business process outsourcing offshoring executive chief marketing officer colson hillier

TaskRabbit Lets You Outsource Tasks To The Community

Tech Zulu Event

Taskrabbit aims to help “individuals and small businesses in a community outsource their tasks and deliveries.&#. TaskRabbit makes it easy for individuals to keep with their busy lives or businesses to save some money by outsourcing simple tasks. Ties With 5AM Ventures


San Diego-based outsourced R&D services marketplace , and venture investor 5AM Ventures said this mroning that the two have tied together to create a new, R&D marketplace for biotech startups associated with 5AM Ventures. According to the companies, over 70 companies associated with 5AM now have access to a 5AM-branded R&D marketplace for resaerch outsourcing. scientist ventures marketplace outsource research medical Expands In Asia


San Diego-based outsourced, scientific services marketplace said this morning that it is expanding in the Asia-Pacific region, and has opened up a new office in Tokyo, Japan. scientist outsource tokyo japan marketplace pharmaceutical international expansion lifescienceAccording to the firm, it recently created marketplaces for several Japanese pharmaceutical companies.

TaskUs Continues Rapid Growth, Hits 15,000 Employees


Santa Monica-based business process outsourcing provider TaskUs , which provides customer service/experience, business processing, and other services to companies like Tinder, Hootsuite, and Mailchimp, has hit 15,000 employees, as it continues its rapid growth. taskus expansion growth jobs hiring outsourcing business

What Should You Do with Your Crappy Little Services Business?

Both Sides of the Table

There’s a line of thinking in Silicon Valley that you should build product businesses rather than services businesses. It’s nearly impossible to get a services company financed by VCs. Why Shouldn’t Most Services Businesses Raise VC?

UST Global Gets $250M, Joins Unicorn Club


Aliso Viejo-based UST Global , which provides global IT and digital services, has received $250M in a funding from Temasek, the state investment firm of the country of Singapore. UST Global says it provides services in the area of digital customer engagement, data analytics, cloud consulting, product engineering, automation and cybersecurity solutions, particularly to multinational corporations.

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Vereco Acquired By Stella Point Capital


Laguna Niguel-based Vereco , a hospital and healthcare document management provider and outsourcer, has been acquired by private equity investor Stella Point Capital. Vereco, which was foudned in 2011, provided on-site personnel for hospitals and healthcare systems, offering up managed document services. vereco stella point capital healthcare hospital document management private equity health lifescience outsourcing

A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right


As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. Lots of startups talk about trying to outsource all their customer support. It sounds like you actually do all your customer service in house? When did you figure out you needed to get customer service right?

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Clearlake Capital Buys Tolt Services Group


Santa Monica-based private equity investor Clearlake Capital said this morning that it has acquired Tolt Services Group , an outsource, IT services company, and merged it with Kyrus Solutions , to form a new company called Tolt Solutions. Financial details of the deal were not announced.

TaskUs Takes $250M From Blackstone


Santa Monica-based business outsourcing service provider TaskUs , founded by Bryce Maddock and Jaspar Weir, said this morning that it has raised $250M in an investment round. TaskUs has made its name providing much of the back end customer service and business process outsourcing for many, on-demand and Internet companies, across the ride sharing, social media, online food delivery, e-commerce and other areas.

Alorica Pays $275M For BPO Business, Tops 48,000 Employees


Irvine-based customer service outsourcing provider Alorica said Wednesday afternoon that it has paid $275M for the agent services businesses of West Corporation. alorica business process outsourcing west corporation merger acquisition customer service nearshoring offshoring Alorica said that those businesses represented approximately $580M in revenues for West in 2014.

iQor Plans To Hire 150 In Simi


iQor , a provider of outsourced customer service and support, said Friday that it is planning to hire over 150 people in Simi Valley, as part of a major expansion. Petersberg, Florida--has over 35,000 employees across 18 countries offering up outsource business services. iqor simi valley outsourced customer support hiring jobs

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TaskUs Hires More Than 5,300 In 2016, Now At 7,000 Employees


Santa Monica-baseed digital outsourcing provider TaskUs , led by Bryce Maddock and Jaspar Weir, said Tuesday evening that it hired over 5,300 employees in 2016, and now has more than 7,000 total employees spread across eleven different offices. The outsourcer, which provides back office services to many, major Internet services, app developers, and others, says it has increased its revenue by 410 percent over the last 2 years. taskus outsourcing growth employee jobs Launches New Compliance Feature


San Diego-based , which operates a marketplace for outsourced scientific services, said this morning that it has launched a new feature to ensure ethical sourcing of human biosamples. scientist compliance outsourced ethical sourcing human biosample tracing supplier biotech lifescience

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Unitas Global Names New CEO


Unitas Global provides fully managed private cloud services to enterprises; the company''s backers include Azure Capital and MK Capital. unitas global executive enterprise cloud infrastructure services outsourcing patrick shutt grant kirkwood Los Angeles-based enterprise cloud provider Unitas Global said this morning that it has named Patrick Shutt as its new CEO. Shutt was the cofounder of Universal Access, and also co-founded 20/20 Technologies (now Global Capacity).

CBRE Buys Environmental Systems Inc.


Los Angeles-based commercial real estate services and investor CBRE said this morning that it has acquired Environmental Systems, Inc. ESI), a system integrator and provider of energy management services. CBRE said that ESI provides managed services to help commercial property owners to remotely monitor and analyze energy usage in their buildings. cbre environmental systems cleantech merger acquisition realestate energy management outsourced services

Alorica Acquires Expert Global Solutions


Irvine-based business outsourcing provider Alorica said Thursday that it has acquired Expert Global Solutions, Inc. , a provider of outsourced, customer service and financial collections services. alorica expert global solutions business outsourcing merger acquisitionEGS was based in Plano, Texas. Financial terms of the deal were not announced, hwoever, Alorica said the acquisition will push the company to a projected $2.4

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Alorica Creates New Executive Position


Irvine-based Alorica , which provides business process and customer service outsourcing, said today that it has named Tania King as its new Chief Legal and Employee Experience Officer. outsourcing experience employee legal chief king tania executive aloricaKing has been Chief Legal and Compliance Officer for Alorica for the company since January of last year.

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TaskUs Boosts Executive Staff With Trio Of Hires, Now Has 5300 Employees


Santa Monica-based TaskUs , the fast growing provider of outsourced customer experience and back end services for online companies, said it has hired three new executives on Thursday, to help it with its growth efforts. Sakar was previously at PatientSafe Solutions, Sutherland Global Services, and Sutherland Healthcare Solutions. taskus executive outsourcing gorwth sales

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Episource Names COO


Los Angeles-based Episource , a provider of outsourced medical coding, data analytics, risk adjustment, and other services to the healthcare industry, said it has named Erik Simonsen as its Chief Operating Officer. Episource said Simonsen has over 10 years of experience in setting up and managing outsourced centers, including for Deutsche Bank (Jacksonville, Florida; Mumbai, India; and Birmingham, UK).and episource outsourced medical coding phillippines

Alorica Names New CFO


Irvine-based outsourcing service provider Alorica said late Friday that it has named James Molloy as the company''s new Chief Financial Officer. Molloy was most recently Alorica''s Chief Accounting Officer, and also has served at Vanguard Logistics Services, BAX Global, The Brink''s Company, and Deloitte & Touche. Alorica offers up customer support and management outsourcing, and will have over 48,000 employees once its deal to acquire West Corporation closes.

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BlackLine Adds Partner


Calabasas-based BlackLine Systems , the developer of financial close software headed by Therese Tucker, reports today that it has signed on Outsource Partners International (OPI) as a partner. OPI is a provider of outsourcing services for finance and accounting firms. blackline outsource accounting partners outsourcing finance software

LAC Group Gets Private Equity Investment


Los Angeles-based LAC Group , a provider of outsourced library, information, and knowledge management services, said today that it has received a private equity investment from TZP Growth Partners I. LAC Group, which was founded in 1986, offers up outsourced library services to corporations, government agencies, law firms, financial institutions, and universities. equity private outsourcing management library group

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Alorica Completes $275M West Corporation Unit Buy


Irvine-based business process outsourcing provider Alorica said Wednesday that it has completed its $275M acquisition of the agent services business unit of West Corporation. Alorica said the acquisition makes it the largest business process outsourcing provider in the U.S., outsourcing corporation west acquisition merger alorica

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CSM Software Acquired By SOLIZE


CSM Software , and engineering and high tech services outsourcer whose founder and chairman is based in Westlake Village, has been acquired by Japanese company SOLIZE Group , acording to the companies. software solize merger acquisition outsourcing engineering international india japan

ClearLight Partners Sells Portfolio Firm


Newport Beach-based private equity firm ClearLight Partners said earlier this week that it has agreed to sell The Outsource Group , one of its portfolio companies, to Parallon Business Solutions , a subsidiary of HCA Holdings. The OutSource Group was based in St. Louis, Missouri, and provides revenue cycle management services to hospitals and physicials. ClearLight said The Outsource Group had annual revenues in excess of $100M.

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TaskUs Expands to New Mexico

L.A. Business Journal

Santa Monica headquartered outsourcing service TaskUs Inc. announced Aug. 23 it will expand operations to Albuquerque, N.M., a move expected to create roughly 700 jobs

AMN Healthcare invests In PipelineRx


San Diego-based healthcare staffing firm AMN Healthcare Services said this morning that it has made a strategic investment in PipelineRx , a developer of clinical, telepharmacy medication management services. PipelineRx provides 24 hour, pharmacist coverage to hospitals via telephone, allowing for the outsourcing of pharmacists to help hospitals optimize their staffing.

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Canoo, the electric vehicle startup formed from Faraday Future’s ashes, seeks $200 million

TechCrunch LA

Former President of BMW manufacturing, Clemens Schmitz-Justen also joined the company as its head of manufacturing — overseeing the contract manufacturing strategy, which will see the company outsource production of vehicles in the U.S. The company is also crafting its user interface and subscription services around its passengers and renters.

TaskUs Opens Office In Australia


Santa Monica-based customer support outsourcing provider TaskUs --which is based in Santa Monica, but has a vast operation in the Philippines--said it has opened up a new office in Melbourne, Australia. taskus australia international expansion customer outsourcing philippinesTaskUs said the enw sales office comes as a result of signing a deal with Australian online lending company Nimble, and a plan to grow its operations in Australia.

Aligned TeleHealth Gets $12M


Calabasas-based Aligned TeleHealth , a provider of telemedicine services, said this morning that it has raised $12M in a Series A funding round. Aligned TeleHealth offers up its telemedecine services--including psychiatric specialty physician consultations--to acute-care hospitals, emergency rooms, skilled nursing facilities, and correctional institutions. medical lifesciences telemedicine outsourcing svls capital venture telehealth aligned