Startup Professionals Musings

OCTOBER 21, 2023

Too many founders have learned that passion and free beta products do not imply a sustainable business. Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Marketing is everything these days. Plan for a real revenue model.

Customer 109

Customer Custom Satisfaction Sales 109

Startup Professionals Musings

APRIL 29, 2023

The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Low cost and low margin products can be winners, if the volume is high enough.

Startup 111

Startup Training Services Writing 111

Berkonomics

AUGUST 24, 2017

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24-hour environment of hotel front desk operations.

Training 243

Training Resource Satisfaction Press 243

Startup Professionals Musings

SEPTEMBER 22, 2023

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new. Know your customers intimately.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

AUGUST 3, 2020

The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Low cost and low margin products can be winners, if the volume is high enough.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

NOVEMBER 5, 2022

Good managers improve focus and productivity through effective communication and coordinating disparate activities. Most experts agree that the key to worker productivity, decision making, and satisfaction, is raising their level of engagement from the currently low thirty percent range.

Outsource 133

Outsource Training Organization Social Media 133

Startup Professionals Musings

APRIL 8, 2019

Image via Wikipedia The challenge for all of us in business is to improve competitiveness by improving employee productivity and reducing costs. According to Gartner , one of the biggest drags on productivity is employee engagement, still hovering around 30 percent, and costing our businesses over $450 billion per year.

Tips 96

Tips Satisfaction Training Mentor 96

Startup Professionals Musings

DECEMBER 10, 2022

These companies, and many others, are finding that strong leadership and personally-tuned benefits are the key to long-term satisfaction and motivation, certainly more effective than high salaries and financial incentives alone. Investors have long agreed that you invest in the team, more than the product.

Examples 145

Examples Mentor Activity Product 145

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Provide training, tools, and required decision authority. That approach still is meaningful today. Today is the time to start down that road.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

SEPTEMBER 25, 2022

Most entrepreneurs assume that success is dependent on their product expertise, coupled with some knowledge of how to run a business. Toxic relationships are emotional, often personal, disagreements which are counter-productive. Demand for coaching, counseling, and discipline training is high.

Training 142

Training Coach Startup Entrepreneur 142

Startup Professionals Musings

SEPTEMBER 15, 2023

So here are my own top recommendations on how to think about your business aspirations, and put innovation in perspective among all the other priorities you will need to achieve success and satisfaction with your role on the road ahead. Provide outside training opportunities and hiring to promote this culture.

Artificial Inteligence 114

Artificial Inteligence Ideas Satisfaction Customer 114

Startup Professionals Musings

MARCH 10, 2023

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Outsource Development 115

Outsource Development Startup Ideas Competition 115

Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Use this opportunity to validate their satisfaction and support for your company and your solution. My best advice is to stick to the middle ground. Status of the solution.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Berkonomics

MARCH 26, 2020

These include ensuring the continued health of the organization, setting the moral compass for your stakeholders, providing for succession by training and documenting, leading the effort in compliance of regulations and safety needs, and … elimination of all possible bottlenecks that impede the efficiency of your organization.

Organization 156

Organization Demand Satisfaction Training 156

Startup Professionals Musings

JUNE 25, 2023

This intent is often negated, according to new studies, by remote workers , especially parents and team members with long commutes, who are more satisfied and productive than onsite employees. Make people feel more productive by providing continuous feedback on work accomplished, process improvements, and current training.

Custom 113

Custom Customer Training Tool 113

Startup Professionals Musings

AUGUST 16, 2023

Every business wants and needs top performers, but most entrepreneurs and executives assume that if they hire and train the smartest and most experienced people, they will get exceptional performance. Thus paying only for sales volume, when you desire high customer satisfaction, is not productive.

Coach 93

Coach Satisfaction Resource Entrepreneur 93

Startup Professionals Musings

APRIL 18, 2021

Others stage elaborate “training” sessions, to “assure” that everyone tells the same story. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. Validation of product. If the product is in customer hands, expect some customers to be interviewed.

Technical Review 152

Technical Review Satisfaction Startup Summary 152

Startup Professionals Musings

MARCH 18, 2020

These must be countered by a focus on changes and training that benefit your people, as well as your business. Set up training courses that highlight agility, and adopt agile working practices. Amazon, for example , “grew up” in the last recession by continuing to expand their range of products and focused on automation.

Metrics 122

Metrics Training Satisfaction IBM 122

Startup Professionals Musings

SEPTEMBER 10, 2023

Yet there is more and more evidence that jumping tasks on every alert for a new email, text, or phone call actually decreases overall productivity. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being. Do unto others as you would have them do unto you.

Email 96

Email Activity Product Social Media 96

Startup Professionals Musings

NOVEMBER 10, 2021

He closed stores for a day to update employee racial-bias training. The result is a loss of trust by your team, increased volatility, and lower productivity by all members of the team. Delegating control means having the right information, the right tools, and the right training to make the right decisions.

Startup 132

Startup Training Metrics Examples 132

Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new. Know your customers intimately.

Startup 154

Startup Training Custom Customer 154

Startup Professionals Musings

SEPTEMBER 1, 2023

The most memorable businesses, like Starbucks and Apple, no longer sell products, they sell ‘experiences’ with a product at the center. The challenge is to transform and hardwire your entire team to think in these terms, rather than the default focus on distinct towers of product quality, closing the sale, or fixing a complaint.

Customer 106

Customer Custom Startup Competition 106

Startup Professionals Musings

JULY 21, 2023

How will work productivity and quality be impacted, and what effect will it have on personal careers, job satisfaction, and work-life balance? In my experience, a great office culture will enhance every team member productivity, as well as personal satisfaction. Change – make “journey of change” apply to all.

Satisfaction 85

Satisfaction Coach Activity Sites 85

Startup Professionals Musings

JANUARY 18, 2023

With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. Reward team members who excel in these relationships, and provide training and processes for others. Make sure non-contact experiences match face-to-face.

Competition 109

Competition Services Custom Customer 109

Startup Professionals Musings

APRIL 6, 2022

As you look forward from where you are today, I recommend that each of you consider the following points that the authors and I all agree are key to your satisfaction, as well as your success in business: You love solution creation more than managing business. No one else can do the solution delivery like you can.

Satisfaction 92

Satisfaction Training Custom Customer 92

Startup Professionals Musings

JANUARY 29, 2021

Your team, properly selected, trained, and engaged, can focus on tomorrow’s requirements, learn from mistakes, and implement the constant improvements required to stay competitive. Engaged people are more productive than your best process. That takes less time and gives everyone greater satisfaction.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

JANUARY 22, 2021

Too many founders have learned that passion and free beta products do not imply a sustainable business. Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Marketing is everything these days. Plan for a real revenue model.

Sales 165

Sales Custom Customer Social Media 165

Startup Professionals Musings

OCTOBER 9, 2020

Freelancers and consultants have to demonstrate results, without training and mentoring, so they can help you more quickly and probably at a lower total cost. Full-time employees require considerable overhead for facilities, training, severance, and benefits for performance. Higher worker engagement and satisfaction.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

FEBRUARY 24, 2020

Many entrepreneurs I have mentored make big mistakes in this area, by hiring low-cost friends and family, with minimal skills or training, and expecting them to have the same work ethic , passion, and business knowledge as the founder. You contract expertise rather than train employees. with experience. with experience.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

MARCH 13, 2023

It is key to employee engagement, a positive culture , and the productivity necessary to survive and thrive in this rapidly changing worldwide economy which challenges every business today. Make sure they have the tools and training to do the job requested and expected. Build personal relationships with key team members.

Satisfaction 108

Satisfaction Social Media Coach Training 108

Startup Professionals Musings

OCTOBER 26, 2022

With social media and smart phone apps, real product information spreads at astounding speeds. Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. They don’t realize that business as usual is gone forever.

Technical Review 151

Technical Review Organization Social Media Entrepreneur 151

Startup Professionals Musings

OCTOBER 12, 2022

Every new entrepreneur has to initiate the right actions to be perceived as a leader in their chosen business domain by their team and by their customers, or the road to success and satisfaction will be lost along the way. Don’t wait for competitors to force the need for better products, lower prices and better customer service.

Startup 127

Startup Training Entrepreneur Resource 127

Startup Professionals Musings

SEPTEMBER 4, 2023

Once a product-first, customer-second, and employee-last culture is set, it is extremely hard to change. Make sure you are hiring, training, and promoting the future leaders who possess what it takes to create the organization you want. Don’t confuse engagement or satisfaction surveys with culture surveys.

Organization 108

Organization Startup Satisfaction Customer 108

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

DECEMBER 13, 2020

The most memorable businesses, like Starbucks and Apple, no longer sell products, they sell ‘experiences’ with a product at the center. The challenge is to transform and hardwire your entire team to think in these terms, rather than the default focus on distinct towers of product quality, closing the sale, or fixing a complaint.

Custom 168

Custom Customer Services Startup 168

Startup Professionals Musings

SEPTEMBER 20, 2010

Many writers have outlined the critical success factors for product companies, like sell every unit at a profit, patent the design, and continuous product improvement. The distinction between product companies and services companies is easy to see. The distinction between product companies and services companies is easy to see.

Product 91

Product Services Satisfaction Patents 91

Startup Professionals Musings

APRIL 16, 2022

Yet I find, as a mentor and outside consultant, that many of you focus only on working conditions and compensation as the key factors determining team engagement , health, and productivity. Every person requires some level of positive human interaction with co-workers and others to be satisfied and productive.

Technical Review 141

Technical Review Mentor Social Media Custom 141