socalTECH

DECEMBER 2, 2021

Los Angeles-based research and analytics provider MarketCast says it has appointed its very first Chief Product Officer, naming Carmen Palmer to the role. Palmer was previously at NBCUniversal, on NBC's Content Distribution Digital Products team. The company said Palmer also spend nearly a decade at Yahoo! previously.

Product 113

Product Yahoo Research Entertainment 113

Tech.Co

FEBRUARY 23, 2022

Do you run a small business that ships products locally? The US Postal Service has just launched a delivery service for you. USPS Connect Local is aimed at bringing rates that were previously only available for larger businesses to smaller businesses, as next-day service has become increasingly important to consumers.

Services 158

Services Press Commerce Class 158

Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

MARCH 3, 2023

Most technical entrepreneurs I know demand the discipline of a product specification or plan, and then assume that their great product will drive a great business. Serious investors, on the other hand, look for a professional business plan or summary first, and hardly ever look at the product plan.

Product 112

Product Summary Activity Customer 112

socalTECH

JUNE 22, 2021

Glendale-based software company Phonexa said this morning that it has launched a new suite of software which provides click tracking, suppression list management, and cloud phone services. Phonexa says it offers up all of its software beginning at $100 a month.

Product 113

Product Glendale Email Software 113

TechCrunch LA

NOVEMBER 19, 2019

When the Los Angeles-based startup Maslo launched its first product in early 2018 , the company was focused on a direct-to-consumer tool designed to encourage mindfulness and self-awareness through a machine learning enabled avatar that would respond to individual’s inputs.

Coach 113

Coach Artificial Inteligence Product Services 113

socalTECH

DECEMBER 8, 2021

Santa Monica-based micromobility services provider Bird is offering up several new, retail products at Target, saying it has launched three new retail vehicles. The company said the new line of products are aimed at users interested in owning their own "micromobility device".

Product 113

Product Santa Monica Services Company 113

socalTECH

FEBRUARY 26, 2013

Woodland Hills-based ReachLocal said today that it has launched three, brand new services today, including a new website focused on the booking of home services. According to ReachLocal, it has launched three new products, ReachSite , ReachConvert , and ReachCommerce. READ MORE>>.

ReachLocal 178

ReachLocal Woodland Hills Search Engine Optimization Services 178

socalTECH

NOVEMBER 2, 2020

Los Angeles-based software developer ServiceTitan , which makes software to help residential and commercial contractors manage their businesses, has linked with sales finance firm Service Finance Company, LLC. Financial terms of the deal between the companies were not announced. READ MORE>>.

Services 113

Services Company Companies Sales 113

socalTECH

MARCH 7, 2013

Beverly Hills-based Visualnet.com , which operates an online marketplace for production services for the film, TV, and video production industry, said Thursday that it has raised $1M in a funding round. The company said the funding came from Kibo Ventures , which is backed by Telefonica. The startup is led by Enrique Irazoqui.

Beverly Hills 145

Beverly Hills Product Services Sites 145

socalTECH

SEPTEMBER 5, 2019

Playa Vista-based Appetize , which develops tablet-based point-of-sale (POS) products, said this morning that it has added integration with Quick Server Restaurant (QSR) software and services providers Olo, Punchh, and SynergySuite.

Services 157

Services Platform Sales Software 157

socalTECH

FEBRUARY 2, 2022

Irvine-based Kajabi, which develops online tools that helps entrepreneurs and creators with marketing and selling their products and services, says it has tapped Sean Kim, the former Head of Product at TikTok as its new President and Chief Product Officer.

Product 100

Product Tool Equity Entrepreneur 100

socalTECH

OCTOBER 7, 2016

Los Angeles- and New York-based Vcorp Services , the provider of business formation and other corporate legal services, has been acquired by Wolters Kluwer Governance, Risk & Compliance , a Netherlands-based provider of risk and compliance services. Financial details of the acquisition were not announced. READ MORE>>.

Services 202

Services Los Angeles Acquisition Entrepreneur 202

Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. Even the best marketing doesn’t do it.

Competition 109

Competition Services Customer Custom 109

socalTECH

MARCH 5, 2019

Los Angeles-based online invitations service Evite announced this morning that it has named Yun Woo as its new Head of Product, to oversee development of the company's product. Evite offers up an online service which lets you organize events and parties, and is a subsidiary of GCI Liberty. READ MORE>>.

Evite 113

Evite Product Los Angeles Design 113

socalTECH

JANUARY 14, 2019

Los Angeles-based IDrive Online Backup , which provides cloud backup and storage services, has launched a new, remote help desk service, which it is offering up to MSPs and IT specialists. According to IDrive, the cost of the new product starts at $49.50 for the first year, and costs $499.50 a year after that first year.

Help 153

Help Services Startup Los Angeles 153

Xconomy

JANUARY 29, 2019

Billie, a monthly subscription service for shaving and body care products for women, has raised $25 million. Previous investors Silverton Partners, Female Founders Fund, and Lakehouse Ventures also participated in Billie’s new round, which the company says will be used for additional product development.

Product 90

Product Services Invest Pricing 90

socalTECH

JUNE 26, 2019

Jackson, has launched a new product for helping companies in the blockchain and cryptocurrency area. According to CapLinked, the new product, TransitNet is a new software product to manage title verification, financial reporting, and corporate governance for blockchain-based securities and digital assets.

Product 133

Product Tool Software Development Los Angeles 133

socalTECH

MAY 10, 2021

Santa Barbara-based property management software developer Yardi says it has launched a new product in the United Kingdom. According to Yardi, it has launched Yardi Breeze Premier for the UK property market, providing property management and accounting to small and medium-sized real estate landlords and property agencies.

Product 113

Product Santa Barbara Email Software Development 113

Berkonomics

NOVEMBER 12, 2020

Can you create a product in a vacuum? Creating a new product in a relative vacuum is an exercise in complete trust that you know what’s best for the customer, perhaps even without interaction with such a customer. On the other hand, most products or services are created in response to a real or perceived need.

Product 156

Product Customer Custom Ideas 156

socalTECH

OCTOBER 2, 2018

West Hollywood-based a href="[link] , which provides a number of live streaming and other products focused on live entertainment--and also runs Slacker Radio--has named Tad Ro as Head of Product. LiveXLive said Ro will lead product management and expand its product offerings. READ MORE>>.

West Hollywood 113

West Hollywood Product Hollywood Entertainment 113

socalTECH

OCTOBER 21, 2021

Los Angeles-based food service robot developer Miso Robotics announced this morning that it has rolled out a new product line, called Flippy Wings, which automatically fries chicken wings. The company said the new "robotic chicken wing frying solution" was specifically designed for partner Inspire Brands, which owns Buffalo Wild Wings.

Artificial Inteligence 113

Artificial Inteligence Product Los Angeles Design 113

socalTECH

MARCH 4, 2019

Venture Partners, Upfront Ventures, and Lowercase Capital, has expanded its suite of return solutions, with a new self-service kiosk. According to the company, the new product is aimed at omni-channel retailers, and allows customers to return or exchange items in less than 60 seconds per item.

Services 182

Services Santa Monica Networking Software 182

socalTECH

SEPTEMBER 28, 2018

Santa Monica-based H Code , which provides digital advertising services around reaching the U.S. Hispanic market, says it has rolled out a new product it calls Tastemakers. According to H Code, the new product offers up a "fully integrated" digital marekting and media solution to connect brands and agencies with U.S.

Media 124

Media Product Marketing Santa Monica 124

TechCrunch LA

JULY 19, 2022

The process for retailers and brands to liquidate excess inventory hasn’t changed very much, if at all, and while some retailers were able to build operational infrastructure to service the off-price channels, it continues to be a constant pain point. That’s our vision.”. How e-commerce companies can brave the new retail environment.

Product 191

Product Funding Technical Review Equity 191

socalTECH

MARCH 1, 2019

Irvine-based Zadara , which develops cloud-based, data storage products, said it has enhanced its Virtual Private Storage Arrays product running on Amazon Web Services (AWS). READ MORE>>.

Product 113

Product Web Services Develop 113

Eric Greenspan

MAY 14, 2013

As a newfound Dad Blogger and experienced marketer, I’ve begun offering a great new service that has been greeted by the Mommy Blogger community with great interest and the manufacturers of great products have responded equally well. My ability to recognize truly excellent products will guide me down this path.

Technical Review 135

Technical Review Product Services High Tech 135

socalTECH

SEPTEMBER 19, 2019

Los Angeles-based Centerfield , a company which provides marketing and customer acquisition to the residential services, business services, and telecommunications markets, says it has launched a new product, called Insights by Scout. Pricing on the new product was not announced. READ MORE>>.

Acquisition 100

Acquisition Customer Custom Product 100

socalTECH

FEBRUARY 24, 2021

El Segundo-based NantStudios--a new venture which is related to the "Nant" series of companies run by billionaire Dr. Patrick Soon-Shiong--said on Tuesday that it has launched a new "virtual production ecosystem and innovation campus" in El Segundo. NantStudios said it has created a 24,000 sq. The new effort is led by Michele B.

El Segundo 113

El Segundo Product Los Angeles Services 113

TechEmpower

MARCH 4, 2024

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions.

Generative AI 295

Generative AI TechEmpower CTO Hire Outsource Development 295

SoCal Tech Calendar

JANUARY 11, 2012

Tuesday, January 17, 2012 -- Managing Your Product/Service Lifecycle. Your product is just about to go out the door. But how do you ensure that your product or service is what the customer really wants, needs and will pay for? Youre reviewing your launch plan and task assignments.

Product 100

Product Services TechEmpower Competition 100

TechCrunch LA

JULY 29, 2020

What remains of the company is an inventory management system on the back end and a service that will allow any retailer to get involved in the rental business going forward. As the company turned to retailers, the rental option became a way to generate revenue through additional products.

Invest 263

Invest Services Southern California Ideas 263

Southern California Edison Blog

DECEMBER 8, 2021

By leveraging managed network services , startups can offload time-consuming maintenance tasks and strengthen their IT infrastructure to increase their competitiveness. . Managed IT infrastructure services can save businesses over $145,000 per 100 users annually and optimize IT staff resources by 42%. Slow Upload and Download Speeds.

Networking 97

Networking Services Startup Resource 97

socalTECH

AUGUST 6, 2019

Los Angeles-based Signal Sciences , the developer of web application firewall and security software which is venture backed by Lead Edge Capital, CRV, Index Ventures, Harrison Metal and OATV, has expanded its product lineup, saying on Tuesday that it has added a new application security product for Envoy. READ MORE>>.

Product 113

Product Web Los Angeles Pricing 113

socalTECH

MARCH 5, 2019

Fountain Valley-based networking products maker D-Link has launched a new set of products specifically aimed at helping managed service providers (MSPs) and small and medium sized businesses (SMBs) deployed cloud managed networks, the company said this morning. READ MORE>>.

Product 113

Product Networking Services Help 113

socalTECH

JULY 27, 2018

Los Angeles-based Evite said this week that it has launched a new set of premium product offerings for its online invitations service. Pricing on the new annual pass was not announced. READ MORE>>.

Evite 100

Evite Product Pricing Los Angeles 100

socalTECH

NOVEMBER 12, 2019

Anaheim-based networking products maker Zyxel Communications says it has launched a new, security product for its residential gateways and devices. According to Zyxel, it has integrated cyber security software from F-Secure into its products, which will allow service providers to protect their subscribers.

Product 113

Product Networking Software Help 113