Hulu Opens Up Customer Service Site In Texas

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Los Angeles-based streaming television- and video-provider Hulu has selected San Antonio, Texas, as the site for a new customer service center, the company said on Thursday. Silicon Beach companies appear to be been using Texas as a convenient, low cost area for their customer service operations: this week, Santa Monica-based TaskUs also said it is opening up a customer support site in Texas, and Snapchat also has operations there.

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Boingo Updates Customer Service Site

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Santa Monica-based Boingo Wireless , which operates a network of wireless access points through relationships with local Wi-Fi providers, told its users Wednesday that the firm has upgraded its customer service site.

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Study: More Americans Using Online Dating Apps, Sites

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A new study, released today by the Pew Research Center , says that more American adults are using online dating sites or mobile apps than ever before. The study said 15% of adults have used online dating sites or apps; with 9% having used dating apps.

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Local.com Updates Mobile Site

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Irvine-based Local Corporation , the online local business directory publisher, said today that it has launched a new, optimized mobile version of its site.

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ShareSquare Unveils New Mobile Restaurant Service, TacoGrid

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Los Angeles-based ShareSquare , the developer of mobile marketing services founded by Matthias Galica, said today that it is targeting the restaurant industry with a new service called TacoGrid. The firm said that TacoGrid will automatically general mobile site for restaurants, aimed at restaurants in the top 50 cities in the U.S., The new TacoGrid service allows restaurants to "claim" their site using just their business phone number.

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RealPractice Launches Legal Tools Site

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According to RealPractice, LawyerToolbox includes its own services, as well as services from such firms as Wolters Kluwer Law & Business, Deadlines On Demand, Nationwide Legal, Informative Graphics. The firms said the new, bundled product cost $249, and includes access to an online library of case law, information on court deadlines, court messenger and filing services, and RealPractice's SmartRules guide for drafting and filing civil litigation documents, among other services.

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Recmnd.us Takes On Service Recommendations

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The team behind Recmnd.Me , the hiring and recommendations website, is applying its technology to recommending software tools, apps, and companies through a new service, Recmnd.us. The company described its service as "Digg meets Yelp, but for service providers, not restaurants."

Uber Launches Scooter Service In Santa Monica

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Uber is joining the rush into the electric scooter market today, and has launched its JUMP scooter service in Santa Monica , letting its Uber users reserve its scooters for a ride across town. Unlike the other scooter services, Uber has set up designated "parking zones" for its scooters, to avoid the widespread trashing of scooters that have been seen by Bird in the beachside town.

NetDNA Launches CDN Service For E-commerce Sites

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Los Angeles-based content delivery network (CDN) provider NetDNA is targeting e-commerce site owners this morning with a new product, the company said. The firm said its new CloudCache.com content delivery network service is aimed at e-commerce site owners, and offers up to 200 gigabytes of bandwidth for prices starting at $12.00 NetDNA also said the service also provides plug-ins for Drupal, WordPress, and SocialEngines.

PriceGrabber Launches Local Deals Site

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Los Angeles-based PriceGrabber , the online comparison shopping site now owned by Experian, said today that it has officially launched a new, daily deal site at deals.pricegrabber.com. PriceGrabber said it is aggregating over 20 group buying sites--including Groupon and LivingSocial--on the site. PriceGrabber's local deal site allows users to browse and find daily deals from over 160 metropolitan areas, the firm said, and is aimed at reducing the "daily deal deluge".

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Dreamhost Among Popular Web Hosting Services Named In Vulnerability Report

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Los Angeles-based cloud hosting service DreamHost is one of the popular web hosting companies, caught up in the latest report of a widespread cybersecurity hole, which researcher say allowed hackers to easily access and take over accounts. The security issues--which were reported and fixed by DreamHost and others before the vulnerability was published--revolve around a hacking technique called "cross-site scripting".

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NetDNA Powers Wordpress Optimization Service

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Los Angeles-based content delivery network provider NetDNA is powering a web performance optimization service for WordPress blog owners this morning. NetDNA said that W3 Total Cache , which develops a plug-in for the popular WordPress web publishing software, is using its MaxCDN services to help its customers with optimizing WordPress sites. netdna wordpress optimization maxcdn service software blog

Apple Plans 5,000 Jobs for New Austin Site as Part of Nationwide Expansion

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Austin —Apple expects to make thousands of new hires around the country from Seattle to New York, the company announced Thursday, with its biggest growth planned for Austin, TX.

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MyTime Snags Funding For Appointment Service

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MyTime , which operates an online service focused on online deals for appointment-focused businesses like chiropractors, personal trainers, housekeeping, and more, has raised a round of funding to expand its service beyond Los Angeles. MyTime's website -- which has been running only in Los Angeles, but is now in midst of expansion to other markets -- lets users book appointment times directly on the site, for a wide range of personal services.

Evite Redesigns Site

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The service--which had been showing its age--looks to have overhauled its user interface to make it much easier and cleaner to send an invitation; has added new card designs; added social features via an "Event Conversation" product; and more.

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Invested.in Launches New Site For Alternative Investment

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said Wednesday that it has launched a new site, INVST , a new network for institutional-quality alternative investment funds. said that it has partnered with Carillon Capital, LLC--run by former E*TRADE Financial executives--on the site. Bendigo Securities, LLC, a FINRA-regulated broker dealer, to offer certain broker dealer services on INVST. Los Angeles-based crowdfunding technology developer Invested.in

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Couponler Launches Small Business Coupon Site

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The new site was created by Baron Miller, Ian Kilpatrick, and Jason Eastwood. According to the site, its customer so far include frozen yogurt chain Golden Spoon, which posted a coupon from Couponler to its 37,000 fans on Facebook. The site is offering up its service for $29.95 Are you a small business looking to help drum up some business?

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Zenvoy Rolls Out Business Matchmaking Site

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Los Angeles-based Zenvoy has formally launched its business matchmaking service and platform, aimed at helping professionals network with others and spur business. In addition to individuals, Zenvoy provides its services to associations, conferences, and other organizations to help those groups enhance networking within their own members, and add value to their services.

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Townhang Raises $700,000, Launches Event Discovery Site

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A new, Los Angeles-based startup, Townhang.com , announced Wednesday that it has raised $700,000, and launched a new site to help people find interesting events, happenings, and activities in their city. Townhang.com said it has so far launched its event discovery service in Los Angeles, Portland, London, and Luxembourg.

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At The Pool Redesigns Site, Rolls Out Groups For Organizations

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At The Pool , the Los Angeles-based social networking site focused on helping locals meet other locals, said Wednesday that it has launched a major, new site redesign, including adding the ability for local groups to create their own "pools".

Hulu Details Subscription Service

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Los Angeles-based Hulu , the video streaming site which features television and other content from major content providers, has finally released details on its rumored subscription service, Hulu Plus. a month, and that the service is slated to go live in July.

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Loot Crate Launches New Fan Commerce Site, Loot Vault

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Los Angeles-based Loot Crate , which delivers monthly bundles of pop culture, gaming, and entertainment products to fans, launched a new fan commerce site, Loot Vault on Tuesday. The new site lets fans of the service snag some of the company's prior "crates", as well as special products.

PC Mall Opens Daily Deals Site

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The firm had said in May that it would be converting OnSale into an online daily deals site. PC Mall said the new site is rolling out a beta in Chicago, Los Angels, and Seattle, offering off discounts on national brands, local restaurants, spa and salon services, and more.

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Hulu Reopens Super Bowl Ad Site

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Los Angeles-based streaming television service Hulu has re-opened its Super Bowl advertising site, sponsored again this year by Toyota. The site has been featuring those ads on the dedicated mini-site for several years. Hulu''s AdZone features all of the Super Bowl ads from prior years, and also will be featuring new ads released on game day. Hulu said it will be adding ads up through Super Bowl Sunday, and will also allow users to vote on their favorite ad spots.

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Social Media, the Customer Service Spectator, or Superstar?

Eric Greenspan

Make It Work is an extreme customer service company. We really do want to “delight every customer we serve&# ( 30,000+ customer testimonials to prove it ) and this is just one more tactic in our ultimate strategy of providing “Extreme Customer Service.&#.

DogVacay Launches Concierge Service

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Santa Monica-based DogVacay , the online, peer-to-peer dog boarding marketplace, is hoping to make it much easier to use its service, through the launch of a new "conciege" service today. According to DogVacay, the service is particularly aimed at pet owners with more complicated needs, or who are in the midst of last-minute bookings. Need some help finding and booking someone to take care of your dog when you''re away?

Gaikai Powers Game Site

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Los Angeles-based Gaikai , the cloud-based game streaming service backed by Benchmark Capital, TriplePoint Capital, Rustic Canyon Partners, Limelight Networks and Intel Capital, said Thursday that it is powering a game site, "The Escapist". Gaikai said that "The Escapist" will use its platform to stream demos of games like Electronic Arts Dead Space 2 and Mass Effect 2 to game players, with other major video game publishers making their titles available through the site.

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Disney Launches New Baby Site

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According to Disney, the new site will provide a product showcase of Disney branded baby products, for expectant and new parents. Disney's new site also includes such features as a baby photo sharing service, and tips from other mothers. The company said the new site is being sponsored exclusively by Huggies. Glendale-based Walt Disney Company has launched a new, online destination aimed at expecting and new parents, DisneyBaby.com , the firm said Tuesday.

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Docstoc's ExpertCircle Looks To Become The Yelp For Business Services

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Online business resource site Docstoc is in a big expansion of its services today, with the launch of a brand new service to help businesses connect with products and vendors. service recommendation review yelp business small docstoc expertcircle

Sendgrid Suspends Neo Nazi Site, Following Google, GoDaddy

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Sendgrid , the email back-end services company which has a major operation in Irvine, has joined Google and GoDaddy in suspending services to the neo-Nazi website The Daily Stormer, after user complaints.

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Glip Launches Team Collaboration Service

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Los Angeles-based Glip said today that it has launched a new service which is aimed at helping teams become more productive. Glip is led by Peter Pezaris, who was previously founder and CEO of Multiply (sold to Naspers), and also founded sports site Commissioner.com. Glip offers its service at $5 per user per month, or $50 per year. management project work startup service collaboration team glip

AnyMeeting Updates Web Conferencing Service

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Huntington Beach-based AnyMeeting , the provider of free web conferencing and webinar services, has updated its site, in a major update for the service. The new service also includes a 6-way video conferencing feature specifically aimed at hosting mall video conferences. anymeeting conference webinar free serviceThe update--which went live Friday--includes a redesigned interface, faster screen sharing, and better overall web conferencing management features.

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LoveIt Enhances Social Sharing Site

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LoveIt , the venture backed photo curation and sharing site backed and run by a number of PriceGrabber veterans, said this morning that it has released a batch of new features for its service. The new features specifically aim at allowing users to import their entire Pinterest boards and images from the popular photo-focused social sharing service.

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YP Launches New Organic SEO Service

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Los Angeles-based YP , which offers up online directories and services to help businesses get their companies online, has lauched a new offering, called ypWebsite Pro. YP runs the yellowpages.com site. YP said the new product provides local businesses with a mobile responsive, content-rich website, supported by a full range of SEO services designed to improve rankings on Google and other search engines.

Lunch.com Enhances Site

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Los Angeles-based Lunch.com , the online social media and networking site headed by J.R. Johnson, told its users today that it has made a new set of updates to the service. According to Johnson, the site has just launched a new Questions feature, which allows users to ask others about information; moved up the prominence of its Discussions feature; and also improved its photo embedding tool.

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