L.A. Business Journal

AUGUST 29, 2018

More VR training for med students at CHLA; MoviePass rival Sinemia announced new subscription service; lineup announced for new advertiser pitchfest NewFronts West conference.

Training 113

Training Conference Advertising Report 113

socalTECH

JANUARY 8, 2013

FitOrbit , the online fitness service which offers up personal trainers and weight loss plans via the Internet, has tied itself with online dating site Chemistry.com , in what might be the first link between fitness and dating. Chemistry.com is an online dating site owned by IAC/Match.com. READ MORE>>.

Santa Monica 235

Santa Monica Startup Training Sites 235

TechCrunch LA

MARCH 29, 2021

Demand for ChargerHelp’s service has attracted customers and investors. The funds will be used to build out its platform, hire beyond its 27-person workforce and expand its service area. While ChargerHelp is couched as an on-demand repair app, it is also acts as a preventative maintenance service for its customers.

Incubator 287

Incubator Outsource Development Los Angeles Startup 287

Berkonomics

MAY 3, 2018

Many executives and managers have made the mistake of using the financial and sales forecast to plan and execute hiring of new employees – so that they could be trained and up to speed when the demand arrives. The balance between preparedness and cost. Although hiring early does add to overhead by bringing employees aboard before they.

Training 226

Training Layoffs Demand Resource 226

Startup Professionals Musings

DECEMBER 13, 2020

Your competition is global, so today’s customers are demanding world-class service. Practice is better than training on what saying ‘yes’ looks like. Look inside and outside your industry for role models, and apply some innovative thinking to put you ahead of the game tomorrow, rather than yesterday.

Customer 168

Customer Custom Services Startup 168

Both Sides of the Table

NOVEMBER 22, 2014

The author followed an Uber driver around and used it as evidence of why Uber drivers hate the service. The author follows around a single driver for a day to show evidence that Uber drivers en masse hate the service. “There is no training. Journalist, train thyself. They basically hire people from the gutter.

Press 418

Press Journal Startup Training 418

socalTECH

JUNE 27, 2013

Demand said the service is the first part of an expansion plan for its paid content efforts: the company said that it is looking to introduce new, fitness programs targeted at specific parts of the market, for example, yoga enthusiasts or new moms. demand media stronger fitness exercise personal trainer training video livestrong'

Demand 187

Demand Media Training Santa Monica 187

socalTECH

AUGUST 6, 2014

In the latest, venture-backed startup to expand its services to Los Angeles, Fresh Nation , a startup offering up delivery services from local farmers markets, has opened up shop here. The company said it has trained shoppers who will buy products from local farmers, for same day delivery to consumers. READ MORE>>.

Marketing 221

Marketing Los Angeles Training Angel 221

socalTECH

JANUARY 29, 2018

Carlsbad-based satellite Internet services provider Viasat is ramping out its efforts to reach residential and business customers, with a new partnership with service provider Perfect 10. ViaSat said the move comes as it ramps up commercial Internet services from its ViaSat-2 satellite. READ MORE>>.

Customer 113

Customer Custom Services Training 113

L.A. Business Journal

MARCH 13, 2018

Aecom’s URS Federal Technical Services unit was awarded a contract of up to $961 million by the U.S. Air Force for training services for three types of unmanned aircraft, the Defense Department announced on March 9.

Training 100

Training Services 100

Both Sides of the Table

NOVEMBER 2, 2010

Some objections are real and they end up becoming changes to your product, your service plan or your pricing / bundling. But to effectively scale a sales team you need to codify it, train your sales teams, monitor results, refine your messages and then refine the training / rollout to your teams. It is tacit knowledge.

Sales 289

Sales Startup Training Pricing 289

socalTECH

OCTOBER 26, 2011

ReachLocal has officially been tied to Google since April, providing similar services to help AdWords users with placing their ads.

ReachLocal 233

ReachLocal Google Woodland Hills Training 233

Both Sides of the Table

MARCH 19, 2013

Many young startups are being advised not to have a professional services business and in my opinion this is a big mistake. The line of reasoning goes, “Services businesses are not scalable and the market won’t reward this revenue so make sure that third-parties do your implementation or clients do it themselves.

Startup 404

Startup Sales Software Review Technical Review 404

TechCrunch LA

SEPTEMBER 5, 2018

“I was the guy in the restaurant to pitch whenever there was a service or product,” Canter says. All of these different ordering services began to pop up and each one added more customers and incremental revenue, but each one brought challenges into our staff.” “All of a sudden online ordering started up.

Services 165

Services Los Angeles Startup Capital 165

Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. You must know or react to the expectations of individual customers, and personalize their treatment to gain their remembrance of exceptional service. Great customer service now must be proactive, rather than reactive.

Competition 109

Competition Services Customer Custom 109

TechCrunch LA

OCTOBER 27, 2020

million for Ordermark, a takeout order management service. It’s an interesting pivot for a company that began as a centralized hub for restaurants to manage all of the online delivery orders coming in through various delivery services like GrubHub, Postmates and Uber Eats. There’s a whole bunch of training that happens.

Funding 263

Funding Los Angeles Technical Review Training 263

Xconomy

JUNE 27, 2019

Degreed , which helps businesses upgrade the skills of their staffers through an online gateway to learning resources, announced Thursday it has raised $75 million to grow the service and expand internationally.

Training 82

Training Education Platform Course 82

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Startup 174

Startup Training Services Writing 174

socalTECH

SEPTEMBER 4, 2014

Calabasas-based travel booking site CheapAir.com says that it has begun accepting those two cyber-currencies -- which are similar to Bitcoin -- for booking airline flights, hotels, and train seats. for Bitcoin sofar, and is hoping the expansion of payment options will attract more cryptocurrency enthusiasts to its service.

Calabasas 207

Calabasas Training Sales Sites 207

socalTECH

JULY 15, 2015

On-demand ridesharing service Uber > said late Tuesday that it is launching a new service, uberAssist , in Los Angeles, to help provide an extra hand specifically for seniors and the disabled. Uber said the new program will offer up the same pricing as its uberX service. READ MORE>>.

Los Angeles 100

Los Angeles Services Angel Training 100

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

Startup 154

Startup Training Customer Custom 154

TechCrunch LA

JULY 9, 2019

Doctours , a Los Angeles-based online platform for booking trips and treatments for medical and dental care around the world, is expanding its services to 35 countries. Roughly 70% of the company’s doctors were trained at universities and medical schools in Europe or the U.S., O’Shaughnessy wrote in an email.

Customer 225

Customer Custom Training Los Angeles 225

Both Sides of the Table

APRIL 20, 2010

VP’s of Engineering are essential to making sure the trains run on time. They still have the respect of their team because they’re technical by training. somebody needs to be sure that customer service is alerted to the new features and are trained in how to handle these functions with customers. -

CTO Hire 400

CTO Hire Fractional VPE Startup Outsource Development 400

TechCrunch LA

AUGUST 29, 2019

When ProGuides pulled the covers off of its service earlier this year, the young Los Angeles-based startup intended to give gamers a way to train with professional and semi-pro esports players from around the world. “After we launched the beta, we found some interesting user behavior,” says Sam Wang.

Coach 180

Coach Seed Funding Training Platform 180

Startup Professionals Musings

MAY 9, 2022

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. The secret to success is 1% training and 99% reminding. Turn common sense into common practice.

Customer 123

Customer Custom Services Training 123

TechCrunch LA

NOVEMBER 19, 2019

Now the company has reframed its offering, raised a fresh round of financing and is coming to market with a refined vision for a training tool for executive coaching. I’m quite excited about the opportunity here to transform technology into products and services that help us become holistically, better humans,” said Muzyka, in a statement.

Coach 113

Coach Artificial Inteligence Product Services 113

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. It sounds like you actually do all your customer service in house?

Customer 113

Customer Custom Services Conference 113

Both Sides of the Table

SEPTEMBER 16, 2009

Make sure you know what the size of customer you want to serve is, what the people in a company of that size do, the problems they have, the features that will resonate and the channels you’ll need to sell into and service that customer. The problem is that to win each of these deals I had to promise high service levels.

Startup 389

Startup Customer Custom Resource 389

Both Sides of the Table

SEPTEMBER 27, 2010

You have an open source stack, cloud services for storage, processing & management and APIs for just about anything you want. I used an analogy I heard from Michael Dougherty (founder of Jelli) recounting what First Round Capital told him, “sometimes you’re on the local train and sometimes you’re on the express train.

Venture Capital 308

Venture Capital Training Startup Entrepreneur 308

Both Sides of the Table

DECEMBER 7, 2014

I tell every software company I meet with that unless you’re committed to professional services to help your customers succeed you’ll never build a great enterprise software company. If you don’t want to get your hands dirty with service or politics then you need to build a higher-volume, self-service business.

Customer 341

Customer Custom Venture Capital Software Review 341

socalTECH

NOVEMBER 24, 2014

On demand valet parking service ZIRX said today that it has expanded into the Los Angeles area, and will begin offering up its on-demand, valet parking downtown Los Angeles and Santa Monica. The startup has previously been offering up its on-demand, valet service in San Francisco and Seattle. READ MORE>>.

Santa Monica 147

Santa Monica Demand Los Angeles Training 147

InfoChachkie

FEBRUARY 19, 2014

Software as a service (SaaS) is a popular business model because it facilitates the delivery of incremental value to customers, while allowing the vendor to adjust their prices over time. Their PS agents offer their users free, onsite training, in exchange for a warm introduction to other departments within the customer''s organization.

SaaS 215

SaaS Pricing Sales Customer 215

socalTECH

OCTOBER 1, 2018

San Diego-based ultrasound education and training software developer Sonosim has received an equity investment from GE Healthcare , GE Healthcare announced on Monday. According to GE, the deal included a partnership effort which will offer enhanced education services to new and existing ultrasound users around the world.

Funding 113

Funding Training Education San Diego 113

Both Sides of the Table

NOVEMBER 3, 2010

It seems sort of silly but for enterprise sales at least, if you don’t have buffer built into your price & services you’re bound to get hacked down anyways. Once percentage was agreed we’d negotiate “service credits.&# The standard contract had no remedies in the event we didn’t meet our SLA.

Sales 296

Sales Pricing Startup Customer 296

Both Sides of the Table

OCTOBER 31, 2011

Of course we know that this is already happening as web services are now driving significant portions of the Internet and people are driving toward a future Semantic Web. Today we find out when commuter trains are late or roads are closed because our friends or local news agencies Tweet them to us. Consider some simple examples.

News 324

News Web Email Startup 324

socalTECH

JANUARY 6, 2021

A Texas on-demand rideshare and delivery service is hoping to gain traction in Los Angeles, with an eye on the luxury market, saying on Tuesday that it has launched a new expansion into LA. The company says it offers up its rides in "five-star crash rated SUVs" and a team of "fully employed, rigorously vetted and trained uniformed" drivers.

Demand 113

Demand Training Los Angeles Services 113