L.A. Business Journal

MARCH 13, 2018

Aecom’s URS Federal Technical Services unit was awarded a contract of up to $961 million by the U.S. Air Force for training services for three types of unmanned aircraft, the Defense Department announced on March 9.

Training 100

Training Services 100

socalTECH

FEBRUARY 14, 2013

lynda.com , the online learning and video instruction site based in Carpinteria, is putting some of its new funding to work, saying this morning that it has acquired video2brain, GmbH , a European online video training company, to help expand its services worldwide. Financial terms of the buy were not disclosed.

Training 140

Training Course Acquisition Equity 140

socalTECH

MARCH 10, 2015

The White House has named Los Angeles as one of 21 communities around the nation which are part of a new technology job and training effort called TechHire , the administration announced Monday. techhire white house jobs employment california angeles technology recruiting training school education' READ MORE>>.

Training 100

Training Education Santa Monica Los Angeles 100

Xconomy

JUNE 27, 2019

Degreed , which helps businesses upgrade the skills of their staffers through an online gateway to learning resources, announced Thursday it has raised $75 million to grow the service and expand internationally.

Training 82

Training Education Platform Course 82

socalTECH

JANUARY 29, 2018

Carlsbad-based satellite Internet services provider Viasat is ramping out its efforts to reach residential and business customers, with a new partnership with service provider Perfect 10. ViaSat said the move comes as it ramps up commercial Internet services from its ViaSat-2 satellite. READ MORE>>.

Customer 113

Customer Custom Services Training 113

socalTECH

AUGUST 4, 2016

Irvine-based cybersecurity provider Cylance has expanded its consulting services, saying that it has added a new set of prevention services for the private and public sector. READ MORE>>.

Services 100

Services Training Education Organization 100

Startup Professionals Musings

MAY 9, 2022

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. The secret to success is 1% training and 99% reminding. Turn common sense into common practice.

Custom 123

Custom Customer Services Training 123

Berkonomics

OCTOBER 19, 2023

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24-hour environment of hotel front desk operations.

Training 156

Training Resource Customer Custom 156

Startup Professionals Musings

DECEMBER 13, 2020

Your competition is global, so today’s customers are demanding world-class service. Practice is better than training on what saying ‘yes’ looks like. Look inside and outside your industry for role models, and apply some innovative thinking to put you ahead of the game tomorrow, rather than yesterday.

Custom 168

Custom Customer Services Startup 168

socalTECH

MARCH 29, 2013

Inktank , the developer and support provider for the open source, Ceph distributed storage software, said this week that it has linked with open source professional service firm hastexo. Hastexo is based in Austria. READ MORE>>.

Services 176

Services Training Los Angeles Design 176

Tech Zulu Event

APRIL 10, 2013

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. Just as dynamic is FancyHands which, in my opinion, is a completely different service than Zirtual. Having awesome customer service starts with great leadership. appeared first on TechZulu.

Custom 97

Custom Customer Training Services 97

TechCrunch LA

NOVEMBER 19, 2019

Now the company has reframed its offering, raised a fresh round of financing and is coming to market with a refined vision for a training tool for executive coaching. I’m quite excited about the opportunity here to transform technology into products and services that help us become holistically, better humans,” said Muzyka, in a statement.

Coach 113

Coach Artificial Inteligence Product Services 113

socalTECH

JULY 28, 2015

Los Angeles-based HelloTech.com , a provider of in-home technical support and sales help, said Tuesday that it has launched a brand new site to help people purchase home technology services and products for their parents.

Technical Support 100

Technical Support Services Training Los Angeles 100

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

APRIL 29, 2023

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Startup 111

Startup Training Services Writing 111

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. It sounds like you actually do all your customer service in house?

Custom 113

Custom Customer Services Conference 113

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

Startup 154

Startup Training Custom Customer 154

TechCrunch LA

MARCH 29, 2021

Demand for ChargerHelp’s service has attracted customers and investors. The funds will be used to build out its platform, hire beyond its 27-person workforce and expand its service area. While ChargerHelp is couched as an on-demand repair app, it is also acts as a preventative maintenance service for its customers.

Incubator 287

Incubator Outsource Development Los Angeles Startup 287

socalTECH

JULY 15, 2015

On-demand ridesharing service Uber > said late Tuesday that it is launching a new service, uberAssist , in Los Angeles, to help provide an extra hand specifically for seniors and the disabled. Uber said the new program will offer up the same pricing as its uberX service. READ MORE>>.

Los Angeles 100

Los Angeles Services Angel Training 100

TechCrunch LA

SEPTEMBER 5, 2018

“I was the guy in the restaurant to pitch whenever there was a service or product,” Canter says. All of these different ordering services began to pop up and each one added more customers and incremental revenue, but each one brought challenges into our staff.” “All of a sudden online ordering started up.

Services 165

Services Los Angeles Startup Capital 165

socalTECH

NOVEMBER 12, 2021

Westlake Village-based NINJIO, a provider of cybersecurity awareness training services and content, says it has added Activision Blizzard executive Brett Wahlin to the company's board of directors.

Activision 113

Activision Westlake Village Training Entertainment 113

socalTECH

JANUARY 6, 2021

A Texas on-demand rideshare and delivery service is hoping to gain traction in Los Angeles, with an eye on the luxury market, saying on Tuesday that it has launched a new expansion into LA. The company says it offers up its rides in "five-star crash rated SUVs" and a team of "fully employed, rigorously vetted and trained uniformed" drivers.

Demand 113

Demand Training Los Angeles Services 113

socalTECH

AUGUST 4, 2010

Calabasas-based BlackLine Systems , the developer of financial close software headed by Therese Tucker, is trumpeting its certification course this week, saying that it recently certified 22 consultants from KPMG as part of its professional services courses. Tucker is the former CTO of SunGard Treasure Systems.

Training 133

Training Calabasas Course Software 133

socalTECH

DECEMBER 8, 2021

According to Cornerstone, WaitWhat's "Masters of Scale" podcast will be available on its Cornerstone Content Anytime service. Financial details of the deal were not announced.

Cornerstone OnDemand 113

Cornerstone OnDemand Santa Monica Netflix Training 113

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Startup 174

Startup Training Services Writing 174

socalTECH

JULY 1, 2021

Los Angeles-based FightCamp, which develops an interactive, at-home training system for boxing and kickboxing, said on Wednesday that it has raised $90 in a venture capital funding round. FightCamp's service (think "Peloton for boxing") offers up boxing gloves which are wired with sensors and training videos, all offered via streaming.

Training 113

Training Venture Capital Los Angeles Capital 113

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 105

Services Startup Training Writing 105

Berkonomics

MAY 3, 2018

Many executives and managers have made the mistake of using the financial and sales forecast to plan and execute hiring of new employees – so that they could be trained and up to speed when the demand arrives. The balance between preparedness and cost. Although hiring early does add to overhead by bringing employees aboard before they.

Training 226

Training Layoffs Demand Resource 226

Startup Professionals Musings

JUNE 11, 2023

He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Custom 131

Custom Customer Social Media Training 131

socalTECH

OCTOBER 1, 2018

San Diego-based ultrasound education and training software developer Sonosim has received an equity investment from GE Healthcare , GE Healthcare announced on Monday. According to GE, the deal included a partnership effort which will offer enhanced education services to new and existing ultrasound users around the world.

Funding 113

Funding Training Education San Diego 113

Startup Professionals Musings

DECEMBER 21, 2022

Start with only the very best people, demand excellence, and train them to stay ahead of the pack. If you get to know your customers well enough, you can provide solutions that make selling and service the same thing. Simultaneously deliver the best selection, service, and price. Craft mutually beneficial relationships.

Training 127

Training Custom Customer Social Media 127

socalTECH

JULY 17, 2020

Santa Monica-based Cornerstone OnDemand , which develops software and services used for employee development and training, says that its CFO, Brian Swartz, is leaving the company. According to Cornerstone OnDemand, Swartz is leaving on August 14th to "pursue another opportunity".

Cornerstone OnDemand 113

Cornerstone OnDemand Santa Monica Training Software 113

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 61

Services Startup Training Writing 61

socalTECH

MARCH 27, 2018

According to the Cornerstone OnDemand Foundation, the online site will provide training and resources free of charge to local, U.S.based disaster response organizations. The Foundation says its service now offers up training on such topics as roles and responsibilities for volunteers, code of conduct, and physical safety.

Cornerstone OnDemand 100

Cornerstone OnDemand Training Santa Monica Resource 100

Tech.Co

OCTOBER 27, 2023

It is trained on over 137 billion text and code parameters – the same as Meta's Llama 2. Parameters are different variables that are learned by an LLM during training, ones that can be adjusted to sculpt the way it replies to responses. trained on 175 billion parameters – so it’s not that much larger than Claude 2.

ChatGPT 142

ChatGPT Artificial Inteligence Training Startup 142

TechCrunch LA

AUGUST 29, 2019

When ProGuides pulled the covers off of its service earlier this year, the young Los Angeles-based startup intended to give gamers a way to train with professional and semi-pro esports players from around the world. “After we launched the beta, we found some interesting user behavior,” says Sam Wang.

Coach 180

Coach Seed Funding Training Platform 180

socalTECH

NOVEMBER 25, 2019

In an effort to help small businesses improve their cybersecurity, Los Angeles-based NINJIO , a startup offering up cybersecurity awareness training, says it has released a new library of Hollywood-style, animated "micro-learning" videos, which help businesses train their employees on cybersecurity topics. READ MORE>>.

Tool 100

Tool Hollywood Training Email 100