The Most Obvious Mobile Ad Unit and What the New York Times Got Wrong
Both Sides of the Table
JULY 13, 2012
As Google starts offering more consumer products (read: mobile devices) I assure you they will find ways to take customer service calls from you. According to Forrester Research (2011 report) 77% users who abandoned an online purchase cite the inability to speak to some as their primary reason for leaving. But What About Mobile?
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