Startup Professionals Musings

JULY 26, 2019

Every entrepreneur and business person I know wishes he had more time for coaching all the members of his team. I often hear the excuse that coaching takes more time than simply diving in and doing the job for the other person, but is that really true? Exceptional communication is a prerequisite to coaching.

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Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Your people will expect more coaches than bosses.

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Startup Professionals Musings

JUNE 8, 2019

A recent high-profile one, Theranos , the blood-testing company, had no trouble getting customers, but promised more than their technology could deliver, Another, Shyp , an early on-demand delivery platform, blamed their demise on premature scaling. Demand continuous innovation to keep up with change.

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Startup Professionals Musings

OCTOBER 30, 2019

In this context, I was impressed with the new book, “ The Intelligent Leader ,” by John Mattone, widely regarded as the world’s number one executive coach and authority. Marty Zwilling First published on Inc.com on 10/16/2019. Yet I haven’t found many that offer practical recommendations and examples.

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