Both Sides of the Table
FEBRUARY 7, 2010
There’s one attribute (coming soon) that I need to have in order to write a check but I don’t believe is vital for success. Assistly is a customer support product designed to meet the needs of the current era of multi-channel touch points (think Twitter, email, chat, forum in addition to phone calls).
SoCal CTO
DECEMBER 1, 2010
aka: An Open Letter to the Next Big Social Network) - 500 Hats , November 1, 2010 I've held off writing this post for a long time, because I couldn't quite get my head around all the issues. But I didn’t write it for you; I wrote it for myself. How to Take Down Facebook -- Hint: It Ain't Twitter. but: Something is Still Missing.
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SoCal CTO
SEPTEMBER 8, 2010
We had to write a CRM to keep track of them all. If you are an entrepreneur or active in the angel/seed sector, you should read it. " Solving the Innovator’s Dilemma – Customer Development in a Big Company - Steve Blank , August 23, 2010 One of the ways I learn is to teach. What’s going to happen in the future?'
SoCal CTO
JANUARY 5, 2011
. - 500 Hats , July 30, 2010 Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 Customer Development Checklist for My Web Startup – Part 1 - Ash Maurya , February 16, 2010 How-to learn about angel/vc term sheets - Gabriel Weinberg , June 28, 2010 Why Every Entrepreneur Should Write and 9 Tips To Get Started - OnStartups (..)
SoCal CTO
AUGUST 3, 2010
Automating the Path to a Better User Experience - The Product Guy , July 5, 2010 I started writing about Quick-UX in 2008. The Phantom Sales Forecast – Failing at Customer Validation - Steve Blank , July 22, 2010 Startup CEO’s can’t delegate sales and expect it to happen. Customer Validation needs to have the CEO actively involved.
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