Customer Framework Social Network Web 2.0 
Both Sides of the Table
DECEMBER 19, 2011
In other words, our mobile devices are all powerful and the network that they connect into sucks. Social networking is peaking. Social media will be pervasive in the enterprise and is primarily driving by customer interactions. A (Very) Brief (and Selective) History in Computing. You need to log in to use it.
SoCal CTO
JUNE 9, 2010
Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. Now, thanks to social media, you don't have to outspend. Putting customers first. Legendary customer support. They’re deep into Customer Development ,” he said. The Holy Grail of.
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