7 Keys To Sustainably Enriching Your Customers’ Lives
Startup Professionals Musings
DECEMBER 22, 2021
I was happy to see quantified evidence of this in a new book, “ Winning on Purpose ,” by Fred Reichhheld, creator of the Net Promoter system of management, in concert with Darci Darnell and Maureen Burns. Use metrics to assess needs and growth economics. Marty Zwilling First published on Inc.com on 12/08/2021.
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