Startup Professionals Musings

DECEMBER 22, 2021

In this age of instant and global communication via social media and the Internet, I see more and more evidence that delighted customers should be your top priority. Use metrics to assess needs and growth economics. A popular set of metrics for customer views is the New Promoter System ( NPS ), available from Bain & Company.

Custom 114

Custom Customer Satisfaction Metrics 114

Tech Zulu Event

NOVEMBER 28, 2011

NOT because the founder of the company has an established credibility working for both Facebook and MINT when those companies were in infancy. I am a raving fan of AppSumo because the creator of the brand, Noah Kagan , leads his company focusing on community first and sales second. I am a raving fan of AppSumo.com. I resisted.

Metrics 87

Metrics Email Startup Technical Review 87

Startup Professionals Musings

APRIL 26, 2015

The advent of social media and real-time interactive feedback via the Internet allows every customer to build and expect a relationship with your business, rather than just touchpoints. One metric now commonly used is called the Net Promoter® Score (NPS). So how do you measure customer loyalty and relationships?

Custom 100

Custom Customer .Net Competition 100

Startup Professionals Musings

AUGUST 4, 2017

The advent of social media and real-time interactive feedback via the Internet allows every customer to build and expect a relationship with your business, rather than just touchpoints. One metric now commonly used is called the Net Promoter® Score (NPS). So how do you measure customer loyalty and relationships?

Custom 85

Custom Customer Product Marketing 85

Startup Professionals Musings

MARCH 11, 2014

The advent of social media and real-time interactive feedback via the Internet allows every customer to build and expect a relationship with your business, rather than just touchpoints. One new metric now commonly used is called the Net Promoter® Score (NPS). So how do you measure customer loyalty and relationships?

Custom 98

Custom Customer .Net Competition 98

SoCal CTO

MARCH 22, 2007

I have to say that it has netted far more than I would have thought. Matching Algorithm ► October (15) eLearn 2009 Presentation – Twitter Along Los Angeles Technology Connector – Kurt Daradics Online Business Networking Los Angeles Social Media to Build Reputation and Reach Prospec.

Blogging 150

Blogging CTO Coach CTO Hire Southern California 150

Tech Zulu Event

NOVEMBER 8, 2012

CircleUp is an online social marketplace that supports direct equity investments from individual investors to small private consumer and retail companies. We’re all so caught up in social media marketing and search engine optimization (SEO) that we tend to forget one on one relationships are the most powerful of them all.

Startup 104

Startup Technical Review Search Engine Optimization Los Angeles 104