Your Customer Success Team Is Focusing On The Wrong Definition Of Success
InfoChachkie
AUGUST 22, 2016
My venture firm, Rincon Venture Partners recently teamed with Jason Lemkin, Founder of SaaStr , to host the first SaaStrX event. The evening would not have been possible without the generous support of Rainforest QA and Cornerstone onDemand. Sure You Track Satisfaction, But Whose Success Are You Monitoring?
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