The 1/9/90 Rule of UGC & Why It’s OK to Have Lurkers
Both Sides of the Table
AUGUST 24, 2010
90% of all users will never contribute anything to your company. And more embarassingly to me Garindra Prahandono gave me this link to an article written by the guru of web design, Jakob Nielsen about the 1/9/90 rule written back in 2006. Design the product to accomodate needs of all three. Don’t.
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