Remove 2006 Remove Company Remove Sales Remove Satisfaction
article thumbnail

Interview with Jeb Spencer, TVC Capital

socalTECH

It was interesting to see the acquisition of Accordent - it seems unusual to have only put in $4M in to a company in so many years, and yet you had a good exit? We're also looking for more of the bootstrapped approach from our companies. These companies don't traditionally get venture capital.

Capital 168
article thumbnail

5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

The world has changed much since I started my first company in 1999. Our sales guys were on the front line and heard what they needed to win deals. He decided that our largest customers would be involved in the setting of our priority lists (we did some of this internally in the early years but we saw it mostly as a sales process).

article thumbnail

Better Business Bureau? For who?

Eric Greenspan

Even better, we resolved all of them to full satisfaction and refunded all monies requested. Real quickly, most companies that offer credit card processing are a middle-man (most banks are middle-man). Anyhow, I replied and asked who pays who here and found that First Data pays Chad a commission for his sales. Shocking, right?