Remove 2006 Remove Customer Remove Satisfaction Remove Services
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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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Interview with Jeb Spencer, TVC Capital

socalTECH

Last week, El Segundo-based Accordent Technologies , a developer of webcasting and presentation services and software, was acquired by Polycom, in a $50M deal. They had been slowly building their technology and growing customers, and it was a very much break-even type of business. They were big names--Fortune 500 customers.

Capital 168
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Better Business Bureau? For who?

Eric Greenspan

Even better, we resolved all of them to full satisfaction and refunded all monies requested. He told me this was a service the BBB provided to its customers since they saved so much money on the same service. In most cases these viewings are done by potential customers who are checking on your company’s rating.