2019 Coach Customer Development 
Startup Professionals Musings
JULY 26, 2019
Every entrepreneur and business person I know wishes he had more time for coaching all the members of his team. I often hear the excuse that coaching takes more time than simply diving in and doing the job for the other person, but is that really true? Exceptional communication is a prerequisite to coaching.
socalTECH
SEPTEMBER 6, 2019
Startup Boost Los Angeles has opened up applications for its Fall 2019 class, according to the group. Matt Stodder, the co-director of the Los Angeles program, says it is seeking companies with the right team, a minimum viable product, customer traction, and viable plan for going forward. READ MORE>>.
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TechCrunch LA
NOVEMBER 5, 2021
In 2019, the company came out with its first product, Kelp Jerky, which comes in four flavors, and was a product Boyd Myers thought would be a good trial run to help people see ocean-farmed kelp in a new way. Ultimately 1,000 customers signed up, and The Kelp Burger is now the “hero product,” Boyd Myers said.
Startup Professionals Musings
MAY 24, 2019
For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Team members want development plus satisfaction.
Startup Professionals Musings
JUNE 22, 2020
Time and experience in business teaches you to listen for potential customers, and carefully evaluate the real business potential. Time to think about and develop your purpose and “why.” Play to the fastest growing customer segment you know. Nothing gives you insight into customer needs like being in the segment with them.
Startup Professionals Musings
JUNE 8, 2019
A recent high-profile one, Theranos , the blood-testing company, had no trouble getting customers, but promised more than their technology could deliver, Another, Shyp , an early on-demand delivery platform, blamed their demise on premature scaling. Focus on existing customer retention and repeat business.
Startup Professionals Musings
APRIL 8, 2019
I found many more helpful suggestions in a new book, “ The Culture Question ,” by Randy Grieser, Eric Stutzman, Wendy Loewen, and Michael Labun, who have spent years providing leadership and professional development training to companies around the world. Many companies also promote local mentoring and coaching opportunities.
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