2021 Coach Competition Social Media 
Startup Professionals Musings
APRIL 9, 2021
In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Find folks who are customer-centric and sensitive to competition. Marty Zwilling First published on Inc.com on 03/26/2021.
Startup Professionals Musings
DECEMBER 22, 2021
In this age of instant and global communication via social media and the Internet, I see more and more evidence that delighted customers should be your top priority. Marty Zwilling First published on Inc.com on 12/08/2021. The cost has been far more than offset by both customer loyalty and advocacy, as well as team spirit.
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