2021 Competition Satisfaction Startup 
Startup Professionals Musings
DECEMBER 13, 2021
In my role as mentor to many of you aspiring entrepreneurs, I often find you convinced that all you need to start is a unique innovation or idea , and now you are ready to jump in with both feet and enjoy the ride. Remember that being an entrepreneur is all about starting and running a business, after the initial invention.
Startup Professionals Musings
AUGUST 23, 2021
Unfortunately, these goals are often mutually exclusive, and focusing on the wrong ones won’t bring you that business success and satisfaction you crave. Timing is critical for every startup. Of course, if you wait for the perfect time, you may never start. Should I start out alone, or assemble a team first?
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Startup Professionals Musings
JUNE 30, 2021
By definition, all of you entrepreneurs are leaders, by taking the initiative to start a new company. Yet I have learned over the years as a startup advisor that all business leaders are not the same. You generally don’t fix things by throwing them away and starting over. The time to get started is now.
Startup Professionals Musings
JANUARY 29, 2021
People-centric leaders realize that the right motivated and accountable people are their real competitive advantage. Your team, properly selected, trained, and engaged, can focus on tomorrow’s requirements, learn from mistakes, and implement the constant improvements required to stay competitive.
Startup Professionals Musings
JUNE 23, 2021
For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. That customer experience is the best competitive advantage you can have, and the best predictor of long-term success.
Startup Professionals Musings
DECEMBER 22, 2021
Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service. At every Ritz-Carlton , for example, employees are authorized to spend up to $2,000 per guest to solve any guest issue and make the stay positively memorable.
Startup Professionals Musings
JULY 16, 2021
Show that others are an inspiration, not competition. Therefore, the sooner that you adopt the strategies outlined here, the better will be your odds of really changing the world, and having fun and satisfaction while doing it. Marty Zwilling First published on Inc.com on 07/01/2021. Never degrade others, including competitors.
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