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6 Keys To Competitive Advantage By Memorable Service

Startup Professionals Musings

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. In this context, even “satisfied” is only a “meets-minimum,” and does not put you ahead of your competition. Treat every customer exceptionally before they complain. Even the best marketing doesn’t do it.

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20 Best Free and Paid Tools for Startups in 2023

Tech.Co

But while competition remains fierce, the advancement and accessibility of smart solutions are making it easy than ever for startups to find their feet. Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency.

Tool 131
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9 Innovative Startups To Watch For in 2024

Tech.Co

2023 hasn't been an easy year to be a startup. However, its unique-for-the-industry monthly subscription model has helped it maintain healthy profits from its loyal customer base in 2023. The startup was listed in TIME100 Most Influential Companies 2023 too, alongside industry heavyweights like Nvidia and SpaceX.

Startup 213
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8 Priorities When Offering A New Product Or Service

Startup Professionals Musings

Often, despite your passion and expectation, customers don’t immediately see the value and need that you see, and you have no idea why the initiative is stuck , and what could be the real customer issue or fix. Customers won’t buy what they can’t find or don’t understand. Customers need supporting approvals to fully benefit.

Product 141
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7 Ways To Improve Your Team Member Experience At Work

Startup Professionals Musings

A common initiative I hear from business owners today is their effort to improve the customer experience. To achieve real growth, business leaders need to improve both employee as well as customer experiences. Flexible – listen to allow flex hours and customization. Proactive – timely communication to build trust.

Customer 113
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10 Keys To Success Despite Accelerated Market Change

Startup Professionals Musings

Potential customers these days rely more and more on name recognition for credibility and new brand adoption. These days, customers are drawn to support worthy causes, such as saving the environment or feeding the hungry. Highlight the competitive edge you bring to the market. This is not a place for friends and family.

Marketing 116
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11 Small Business Grants and Loans to Apply For in 2024

Tech.Co

Unlike a lot of grants on this list, the competition is open to all US small businesses, as long as they have fewer than 99 employees, have been operating for at least six months, and have a FedEx business account that's been open before September 1, 2023. Learn more and apply here Deadline: April 1 2. Apply here Deadline: Monthly 5.