Remove Activity Remove Coach Remove Customer Remove Metrics
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7 Keys To Sustainably Enriching Your Customers’ Lives

Startup Professionals Musings

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Custom 114
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8 Activities To Satisfy Your Boss You Are Accountable

Startup Professionals Musings

I too often see people who are quick to make excuses, blame failures on peers or customers, or see management as the reason for their lack of productivity. Here are my key recommendations for how to prepare and what to do in more mundane business environments and organizations: Make sure your activities are aligned with business goals.

Activity 109
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7 Ways To Keep Your Business Working Like A Startup

Startup Professionals Musings

Instead of sizing up new opportunities and actively courting every new customer, you start worrying about cutting costs, repeatable processes , and overtaking known competitors. As a consultant, I hate to see you lose that startup focus on innovation, change, and customers.

Startup 154
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8 Startup Excesses Which Will Jeopardize The Business

Startup Professionals Musings

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that burns resources, but creates no value or competitive advantage in the eyes of customers. Focus on activities rather than results.

Startup 161
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6 Strategies For Removing Drudgery and Dread At Work

Startup Professionals Musings

Most workers are still rushing to retirement, where they hope to escape to more stimulating activities with a real sense of accomplishment. Coach for productivity, performance, and creativity. The traditional once-yearly look-backward performance paradigm has to be replaced by daily or weekly coaching focused on a career roadmap ahead.

Coach 132
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7 Practices To Enhance Accountability In Your Startup

Startup Professionals Musings

That means full transparency and no excuses for issues and activities that are obviously in your domain. Make sure that metrics and goals are set up front, and not modified as the project progresses. The goal should always be coaching to solve problems, not blame assignment or negative feedback.

Startup 132
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5 Steps To A Winning Strategic Plan Execution Process

Startup Professionals Musings

This must include metrics and tracking, with the necessary systems and resources to act, recalibrate, and iterate as required. A change process gives you and your team a structure for execution, and clears the desk of non-value-added activities to focus on the strategic work. The process must focus not only on the “what,” but the “how.”

Coach 159