Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

APRIL 27, 2022

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. Conscious Capitalism companies, for example, historically have outperformed the S&P 500 index by a factor of ten.

Startup 110

Startup Entrepreneur Capital Examples 110

Startup Professionals Musings

JULY 28, 2019

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. Conscious Capitalism companies, for example, historically have outperformed the S&P 500 index by a factor of ten.

Startup 93

Startup Entrepreneur Capital Examples 93

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Don’t forget the metrics and analytics. Never “sell” or push out your message like conventional advertising.

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

NOVEMBER 28, 2014

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. times the return of other companies over the last 10 years. Even informal results can be your best advertising.

Startup 104

Startup Entrepreneur Examples Satisfaction 104

Startup Professionals Musings

AUGUST 9, 2017

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. times the return of other companies over the last 10 years. Even informal results can be your best advertising.

Tips 55

Tips Startup Entrepreneur Examples 55

Startup Professionals Musings

MAY 5, 2017

Statistics show that the failure rate for new businesses within the first four years is fifty percent or greater, even with companies that have a large startup budget. Delighted customers are your best advocates, bringing in more customers than any advertising. Unfortunately, most of these are never able to declare long-term success.

Social Media 57

Social Media Search Engine Optimization Startup Customer 57

Startup Professionals Musings

JULY 13, 2013

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. times the return of other companies over the last 10 years. Even informal results can be your best advertising.

Entrepreneur 98

Entrepreneur Startup Examples Satisfaction 98

Startup Professionals Musings

JUNE 21, 2013

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

OCTOBER 11, 2013

Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keep satisfaction high. Marketing-driven customer acquisition. Nobody said it would be easy.

Customer 97

Customer Custom Satisfaction Social Media 97

Startup Professionals Musings

MAY 1, 2012

They did a series of interviews with CEOs to understand how technology companies create success, and why most fail. They found many similarities between the companies that are winning in the marketplace and those that are struggling. The best companies create solutions that are narrow and deep. Simple is smart.

Customer 89

Customer Custom Organization Summary 89

Startup Professionals Musings

FEBRUARY 22, 2011

They did a series of interviews with CEOs to understand how technology companies create success, and why most fail. They found many similarities between the companies that are winning in the marketplace and those that are struggling. The best companies create solutions that are narrow and deep. Simple is smart.

Startup 93

Startup Organization Customer Custom 93

Startup Professionals Musings

FEBRUARY 17, 2010

They did a series of interviews with CEOs to understand how technology companies create success, and why most fail. They found many similarities between the companies that are winning in the marketplace and those that are struggling. The best companies create solutions that are narrow and deep. Simple is smart.

Organization 89

Organization Customer Custom Summary 89