Interview with Dmitri Leonov and Constantine Suychmez, Ulevate
socalTECH
MARCH 13, 2020
Dmitri Leonov: We built a distribution business for equipment for the spa industry, and have had 10,000 client over that time, but in the last few years, we've really focused on talking to spa customers about their needs in the market. Essentially, the customer wants natural and organic ingredients. Our average retention is 70 percent.
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