5 Tips to Becoming a More Customer Centric Organization
Both Sides of the Table
NOVEMBER 1, 2009
some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) Tim encouraged us to set up a blog and start talking openly about what we were doing as a company and inviting comments. But he didn’t grow up with technology. But they went one step further.
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