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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) Tim encouraged us to set up a blog and start talking openly about what we were doing as a company and inviting comments. But he didn’t grow up with technology. But they went one step further.

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Brad Feld Drops Knowledge. Here’s What He Said …

Both Sides of the Table

Brad on blogging. How did you start blogging? “My My initial desire to blog came from something that’s always been my approach to investing – I’m a nerd and I love to play with the technology and part of my approach has really been to understand things both at a user level and at a reasonably deep tentacle level.

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Boost Office Productivity with these 5 Techniques

Southern California Edison Blog

One of the most consistent ways to increase office productivity is periodically training staff on new technology, techniques, and processes to continue building their skills. When hosting training meetings, be sure to record them so those who did not attend can review the content afterward and so future employees can access it.

Product 94
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Tech Transforms the Election Experience, From VR to Voter Registration

Xconomy

I found another name for this low-tech form of long distance TV show sharing in the New York Times: “sync-watching.” Beyond a simple phone call, far-flung friends are using any technical means possible—like Skype and live tweeting—to duplicate that cozy experience of sitting in front of the same TV together. See how it works here.).

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Digital Health Becoming a Reality

Both Sides of the Table

Bill Gates once famously said that people tend to overestimate the impact of technology in the 1-year timeframe and underestimate its impact in the 10-year timeframe. I tend not to go into heat when I hear the latest buzz on the tech blogs about the latest gadgets. My favorite new software tool is DailyBurn.

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Why a “Yelp for People” Won’t End the World

Tech Zulu Event

While I entirely understand the public’s reservations, I also understand why Peeple is not the first company to announce a “people review” concept, and also why it won’t be the last. With every photo, blog, or post we publish to social media, we are inviting commentary with open arms. How do I know? And guess what?

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5 things Silicon Valley gets wrong about Southern California

SoCal Delicious

VentureBeat | News About Tech, Money and Innovation. In a recent Forbes.com article , contributor Tara Brown wrote of her own misapprehension moving from San Francisco to Southern California, saying, “I’m a technologist and moving away from the tech hub of the world to the land of Botox seemed like a really bad career move.