Startup Professionals Musings

JULY 16, 2022

We have all heard the examples of the great new company cultures, popularized by Google, Zappos, and Facebook, which seem to imply that company perks are the secret to success. Over 16 percent of workers are still actively disengaged , and half have left at least one job because they hated their boss. Benton and Kylie Wright-Ford.

Customer 152

Customer Custom Coach Satisfaction 152

Startup Professionals Musings

SEPTEMBER 22, 2023

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new. Know your customers intimately. Marty Zwilling

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Team members want development plus satisfaction.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new. Know your customers intimately. Marty Zwilling.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

MAY 2, 2022

They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation. This is a tough challenge for every coach and mentor. Your team will quickly sense your insights and sincerity , leading to greater impact and satisfaction by everyone.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

DECEMBER 21, 2019

Demand for coaching, counseling, and discipline training is high. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members. Top team members rarely quit the company. The most-used workplace training programs are really about matters of the heart.

Training 123

Training Coach Startup Entrepreneur 123

Startup Professionals Musings

OCTOBER 10, 2015

Companies that have focused on sustainability and social responsibility, in addition to ethical business practices, such as Patagonia and Zappos , claim more than three times the return of average companies over the last 10 years. Manage your company based on long-term priorities. Be a coach, rather than a dictator.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

OCTOBER 9, 2019

We have all heard the examples of the great new company cultures, popularized by Google, Zappos, and Facebook, which seem to imply that company perks are the secret to success. Over 16 percent of workers are still actively disengaged , and half have left at least one job because they hated their boss. Benton and Kylie Wright-Ford.

Customer 92

Customer Custom Coach Satisfaction 92

Startup Professionals Musings

AUGUST 15, 2015

Demand for coaching, counseling, and discipline training is high. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members. Top team members rarely quit the company. The most-used workplace training programs are really about matters of the heart.

Startup 103

Startup Training Coach Entrepreneur 103

Startup Professionals Musings

FEBRUARY 4, 2018

Demand for coaching, counseling, and discipline training is high. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members. Top team members rarely quit the company. The most-used workplace training programs are really about matters of the heart.

Training 55

Training Coach Startup Entrepreneur 55

Startup Professionals Musings

OCTOBER 7, 2017

We have all heard the examples of the great new company cultures, popularized by Google, Zappos, and Facebook, which seem to imply that company perks are the secret to success. Only 13 percent of workers are fully engaged, and half have left a job because they hated their boss. Benton and Kylie Wright-Ford.

Entrepreneur 59

Entrepreneur Customer Custom Coach 59

Startup Professionals Musings

JUNE 21, 2013

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new. Know your customers intimately.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

FEBRUARY 9, 2022

In other words, how do you recognize the challenges that really need your leadership , versus the less critical demands that seem to always bubble to the top? As a result, Amazon has ranked as #1 for customer satisfaction for many years in a row and has grown accordingly. You can’t find the time for coaching and mentoring.

Coach 120

Coach Satisfaction Customer Custom 120