Coach Competition Mentor Social Media 
Startup Professionals Musings
JANUARY 18, 2023
With the advent of social media, and instant communication via the Internet, that definition has been expanded to include all aspects of the customer experience , from finding you and what they need, to the ease of completing the transaction, as well as all follow-on support. This results in more profits and growth for you.
Startup Professionals Musings
APRIL 9, 2021
In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Find folks who are customer-centric and sensitive to competition. The right people will recognize the big picture.
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Startup Professionals Musings
JANUARY 23, 2022
In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Priority is placed on employee mentoring and coaching. The right people make productive processes, not the other way around. Taking care of people generates a quid pro quo.
Startup Professionals Musings
APRIL 20, 2022
Your role is to provide this enablement, through listening to their needs, and providing personal coaching and mentoring as required. Foster collaboration rather than competition. With the Internet and social media, your culture is no longer just an internal thing, but extends broadly to customers, investors, and vendors.
Startup Professionals Musings
JANUARY 2, 2021
Perhaps you need to do more to be a role model for accountability , and provide more coaching on exactly what it means. I often think of the scope of this example in my role as mentor to a struggling entrepreneur who is quick to blame his problems on employee mistakes, or even changing customer expectations.
Startup Professionals Musings
MARCH 2, 2020
Then, he'll need to patent it and create a plan to show opportunity, competition, and financial projections. I find the best business plans are not books, but may actually should start as a one-page “elevator pitch” that succinctly encompasses your business goals, problems and solution, opportunity, competition, and business model.
Startup Professionals Musings
APRIL 22, 2019
In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Priority is placed on employee mentoring and coaching. The right people make productive processes, not the other way around. Taking care of people generates a quid pro quo.
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