Remove Coach Remove Customer Remove Marketing Remove Satisfaction
article thumbnail

7 Business Leadership Traits Persuade Customers Today

Startup Professionals Musings

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Their experience as executive coaches and entrepreneurs gives real credibility to their assessment of some new leadership approaches that are required in business today.

Customer 152
article thumbnail

7 Keys To Sustainably Enriching Your Customers’ Lives

Startup Professionals Musings

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 114
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Entrepreneur Categories Hunt For Market Innovations

Startup Professionals Musings

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. In business, entrepreneurs hunt for new innovative solutions to problems, new ways of beating competitors, new markets, and new customers. These are the ultimate hunters.

article thumbnail

8 Elements Of Ownership Thinking And Startup Success

Startup Professionals Musings

I have personally worked as an employee of large businesses, as well as a partner in new ventures, and found the latter to have more potential for satisfaction. Rather than a focus on salary and perks, your focus is on customers, revenue, and operations. The return and satisfaction were greater than the cost.

Startup 111
article thumbnail

7 Leadership Opportunities Founders Must Never Ignore

Startup Professionals Musings

In my experience of many years as a business founder, consultant, and executive, I offer the following list of situations that always imply a real need for people and business leadership, and have the potential for long-term positive impact to your bottom line and business success: Your business image is slipping in the eyes of customers.

Coach 120
article thumbnail

6 Ways To Build And Capitalize On Personal Leadership

Startup Professionals Musings

I’m not an expert on leadership, so I am always on the lookout for specific development guidance, such as the classic book, “ Leadership Results ,” by the well-known leadership coach and business psychologist, Sebastian Salicru. If necessary, use a strengths coach, and always start a business which highlights your signature strengths.

Capital 114
article thumbnail

6 Keys To Competitive Advantage By Memorable Service

Startup Professionals Musings

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. Even the best marketing doesn’t do it. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support.