Startup Professionals Musings

JANUARY 18, 2023

With the advent of social media, and instant communication via the Internet, that definition has been expanded to include all aspects of the customer experience , from finding you and what they need, to the ease of completing the transaction, as well as all follow-on support. Make sure non-contact experiences match face-to-face.

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Competition Services Customer Custom 109

Startup Professionals Musings

DECEMBER 22, 2021

In this age of instant and global communication via social media and the Internet, I see more and more evidence that delighted customers should be your top priority. At every Ritz-Carlton , for example, employees are authorized to spend up to $2,000 per guest to solve any guest issue and make the stay positively memorable.

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Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

JULY 18, 2015

I may be old fashioned, but the term consultant still conjures up an image of a self-proclaimed expert who can make great presentations, generate recommendations and leave you to do the hard work of implementation. Startups need outside experts who can do the work, as well as provide training on what needs to be done.

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Services Startup Software Review Social Media 100

Startup Professionals Musings

MARCH 13, 2023

Here is my list of eight key strategies and tactics, gleaned from my own observations and feedback, which I believe will define you as a trusted leader, and will result in loyal teams to amplify your business initiatives into long-term success and satisfaction: Share your values and expectations to everyone.

Satisfaction 108

Satisfaction Social Media Coach Training 108

Startup Professionals Musings

SEPTEMBER 3, 2021

Today, with the Internet and social media, if you aren’t visible in a positive way to everyone, including customers, your leadership efforts will be lost. That means public recognition of individual achievements, providing feedback, and coaching and mentoring along the way. Be self-starting and tenacious on key challenges.

Mentor 145

Mentor IBM IBM Social Media 145

Startup Professionals Musings

SEPTEMBER 10, 2023

These days, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being. Presence is foundational for focus and mindfulness.

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Email Activity Product Social Media 96

Startup Professionals Musings

APRIL 16, 2022

The recent pandemic and remote team members have made the focus on social even more critical. It is your responsibility to facilitate regular communication between team members and all constituents via all channels, including social media, email, and video. Occupational satisfaction. Spiritual connections.

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Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

DECEMBER 25, 2020

These holidays, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being. Presence is foundational for focus and mindfulness.

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Email Activity Social Media Coach 170

Startup Professionals Musings

JULY 12, 2015

One of the simplest questions I get from aspiring entrepreneurs, and ironically one of the hardest, is “How do I start?” I want to tell them to just start anywhere, but I realize that most have no idea where anywhere is. The wealth of online education offerings is a great start, but is not enough.

Entrepreneur 112

Entrepreneur Startup Education Tool 112

Startup Professionals Musings

JULY 21, 2018

One of the simplest questions I get from aspiring entrepreneurs, and ironically one of the hardest, is “How do I start?” I want to tell them to just start anywhere, but I realize that most have no idea where anywhere is. The wealth of online education offerings is a great start, but is not enough.

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Startup Education Entrepreneur Tool 51

Startup Professionals Musings

DECEMBER 22, 2017

Usually this stage only really starts after an investor has expressed serious interest, or already informally agreed to invest. Others schedule long and exhaustive practice and coaching sessions for everyone on the team, including showcase customers, to make sure that everyone tells the most positive and consistent story.

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Invest Startup Doc Slides 59

Startup Professionals Musings

JULY 15, 2016

One of the simplest questions I get from aspiring entrepreneurs, and ironically one of the hardest, is “How do I start?” I want to tell them to just start anywhere, but I realize that most have no idea where anywhere is. The wealth of online education offerings is a great start, but is not enough.

Entrepreneur 58

Entrepreneur Startup Education Tool 58

Startup Professionals Musings

FEBRUARY 1, 2017

Hopefully, between the two of us, more of you with big business dreams will follow the leads and generate more successful business results: Start by getting your hands dirty. The business world doesn’t thrive with yet another social media or dating site – it’s begging for paradigm shifts in the technology or business model.

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Startup Entrepreneur Social Media Coach 63

Startup Professionals Musings

MAY 15, 2017

In my experience working with startups, the best approach these days is to find and use a good mentor (been there, done that). They detail the key action steps required, including the following: Agree on the objectives and vision up front (Mission). Shared social media is the new networking.

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Mentor Technical Review LAMP Coach 61

InfoChachkie

OCTOBER 24, 2011

There has recently been a common theme among the entrepreneurs I have interviewed and the conferences I have attended: despite the relatively weak state of the world economy, now is a great time to create a high-tech startup. As Guy Kawasaki pointed out in our recent conversation , “…it is cheaper than ever to start a company.

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Company Companies Startup Study 257

Startup Professionals Musings

NOVEMBER 13, 2015

These days, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being. Presence is foundational for focus and mindfulness.

Email 100

Email Activity Product Social Media 100

Startup Professionals Musings

AUGUST 20, 2018

Help your employees build their individual strengths with customized coaching and special assignments. This is another aspect of capitalizing on strengths and satisfaction. The best business leaders are always on the lookout for new talent through networking, browsing social media, or acting as university liaisons.

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Mentor IBM IBM Examples 52