Startup Professionals Musings

JUNE 25, 2023

A common initiative I hear from business owners today is their effort to improve the customer experience. To achieve real growth, business leaders need to improve both employee as well as customer experiences. Flexible – listen to allow flex hours and customization. Proactive – timely communication to build trust.

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Customer Custom Training Tool 113

Startup Professionals Musings

APRIL 29, 2023

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

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Startup Training Services Writing 111

Startup Professionals Musings

SEPTEMBER 15, 2021

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. A few examples of well-known benefit corporations in the USA include Kickstarter, Etsy in New York, Patagonia in California, and Seventh Generation in Vermont. Startups can use social responsibility as a competitive advantage.

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Startup Organization Customer Custom 149

Startup Professionals Musings

JUNE 30, 2021

For example, a couple of years ago, Starbucks' CEO Kevin R. The most effective leaders marshal existing resources and incent people to create innovative yet competitive solutions. A community requires two-way communication and respect – including advisors, partners, and customers. Build community with team members and advisors.

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Coach Startup Resource Competition 162

Startup Professionals Musings

AUGUST 1, 2022

For example, I often hear from aspiring entrepreneurs that “I had that idea first, and he stole it, and is now making money on my idea.” This momentum is what you need for enjoyment and satisfaction, as well as for others to see you as a business leader. Build your character and reputation with personal values.

Capital 114

Capital Coach Satisfaction Ideas 114

Startup Professionals Musings

AUGUST 3, 2020

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

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Startup Training Services Writing 174

Startup Professionals Musings

APRIL 6, 2022

As you look forward from where you are today, I recommend that each of you consider the following points that the authors and I all agree are key to your satisfaction, as well as your success in business: You love solution creation more than managing business. For example, a whole new level of communication skills is required.

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Satisfaction Training Customer Custom 92

Startup Professionals Musings

AUGUST 27, 2023

Everyone in the company must adopt the principles of customer-first focus, agility in responding to change, and constant innovation to improve your processes as well as the solution. Seek customer feedback on ways to improve value and satisfaction. Make customer experience your key priority.

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Customer Custom Marketing Startup 91

Startup Professionals Musings

MARCH 11, 2020

Thus if you want to change the world with your new business, you need to follow the example of startups like Zappos , which hires according to cultural fit first. Your display of pride in the company and respect for the customer will translate directly into motivation. Consistently ask for and implement ways to improve engagement.

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Product Examples Mentor Activity 129

Startup Professionals Musings

SEPTEMBER 27, 2021

Today’s business world has become totally customer driven, so customer-centric and people abilities really make the difference between winners and losers. I found these required attributes outlined well in the classic book, “ Customer Service the Sandler Way ,” by customer care expert Anne MacKeigan.

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Startup Customer Custom Tool 135

Startup Professionals Musings

NOVEMBER 25, 2022

Thomas Edison is a classic example. You will learn to recognize that some friends and colleagues are always downers, and get their satisfaction from snuffing out your aspirations through negative thinking. A first step is empowering yourself to achieve success and feel satisfaction from doing your job.

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Startup Satisfaction Summary Coach 122

Startup Professionals Musings

NOVEMBER 23, 2022

The result is fewer and fewer new ideas are volunteered by prospective leaders and key team members, and the business suffers from poor customer satisfaction or loss of market share. Your challenge is to show examples of forward-thinking companies that are ahead by doing things differently.

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Ideas Netflix Resource Customer 116

Startup Professionals Musings

APRIL 8, 2019

Image via Wikipedia The challenge for all of us in business is to improve competitiveness by improving employee productivity and reducing costs. Unfortunately, work and satisfaction have become an oxymoron in many businesses. I believe the only way to improve engagement is to make work more satisfying. No one likes useless work.

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Tips Satisfaction Training Mentor 96

Startup Professionals Musings

APRIL 27, 2022

Current examples include Conscious Capitalism® , popularized by John Mackey, The B Team , founded by Sir Richard Branson, the 1% for the Planet organization, and the Benefit Corporation (B Corp) now available in 35 States. Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction.

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Startup Entrepreneur Capital Examples 110

Startup Professionals Musings

NOVEMBER 5, 2022

They are more sensitive to customer needs and see peer collaboration as the most effective decision process. Most experts agree that the key to worker productivity, decision making, and satisfaction, is raising their level of engagement from the currently low thirty percent range. Leadership and hierarchy perform strategic functions.

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Outsource Training Organization Social Media 133

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Direct customer-facing non-technical roles should be the last ones outsourced.

Outsource 123

Outsource Startup Technical Review Training 123

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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Organization Customer Custom Tips 280

Startup Professionals Musings

SEPTEMBER 28, 2018

Both want personal satisfaction and financial success. There are some key strategies I recommend in developing that mindset, whether you are currently and employee or an aspiring entrepreneur: Keep the business customer at the top of your pyramid. Focus your role on solving the customer problem. In fact, U.S.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

Startup Professionals Musings

SEPTEMBER 27, 2019

A theme I often hear from the entrepreneurs and startups I advise is that once they see that first surge of traction from customers, they can relax and enjoy life for a change. In today’s world of growing competition and customer evolution , holding your own, and growing to the next level is a constant challenge that can never be ignored.

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Ideas Customer Custom Competition 77

Startup Professionals Musings

JANUARY 1, 2021

For example, in a conflict over the right branding logo , it may help to understand who and how the ultimate decision will be made, including key elements driving the decision, such as targeted customers and competition. Make sure the process is respectful of their needs as well as yours.

Activity 145

Activity Organization Examples Satisfaction 145

Startup Professionals Musings

DECEMBER 7, 2019

Most experienced business people love to help, but they don’t have the time or interest to give you a course on basic business concepts, like the need to be competitive. For example, I will admit that my least favorite question from an aspiring entrepreneur is “ Where do I start ?” Clearly identify key constraints around your request.

Help 123

Help Entrepreneur Course IBM 123

Startup Professionals Musings

NOVEMBER 1, 2019

For example, I often hear from aspiring entrepreneurs that “I had that idea first, and he stole it, and is now making money on my idea.” This momentum is what you need for enjoyment and satisfaction, as well as for others to see you as a business leader. Build your character and reputation with personal values.

Coach 70

Coach Satisfaction Ideas Entrepreneur 70

Startup Professionals Musings

JULY 11, 2018

Unfortunately, innovation means change, and most business professionals and existing customers, by default, hate change. This takes leadership from the top, and an ongoing focus on market change, customer feedback, and internal measurement and rewards. Let customer value be the driver, rather than cost savings.

Satisfaction 53

Satisfaction Startup Competition Customer 53

Startup Professionals Musings

SEPTEMBER 23, 2018

Today’s business world has become totally customer driven, so customer-centric and people abilities really make the difference between winners and losers. I found these required attributes outlined well in the classic book, “ Customer Service the Sandler Way ,” by customer care expert Anne MacKeigan.

Customer 93

Customer Custom Tool Activity 93

Startup Professionals Musings

MAY 8, 2022

For example, is the person who starts a new trend likely to be the one who controls it through the growth phase? You can’t have it all, just like your startup can’t be all things to all customers. People may jump into the lifestyle to be their own boss, achieve great wealth, start a new trend, or all the above. Marty Zwilling.

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Startup USC Entrepreneur Statistics 130

Startup Professionals Musings

SEPTEMBER 2, 2018

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

JULY 28, 2019

Current examples include Conscious Capitalism® , popularized by John Mackey, The B Team , founded by Sir Richard Branson, the 1% for the Planet organization, and the Benefit Corporation (B Corp) now available in 35 States. Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction.

Startup 93

Startup Entrepreneur Capital Examples 93

Startup Professionals Musings

APRIL 1, 2019

For example, Howard Schultz was not the founder of Starbucks, but started his career in one of their first 60 shops. If your job is processing transactions, you need to work on ways of enhancing transactions from a customer perspective and how to attract more business, rather than just counting transactions.

Technical Advisors 75

Technical Advisors Startup Satisfaction Customer 75

Startup Professionals Musings

NOVEMBER 11, 2017

For example, I often hear from aspiring entrepreneurs that “I had that idea first, and he stole it, and is now making money on my idea.” This momentum is what you need for enjoyment and satisfaction, as well as for others to see you as a business leader. Build your character and reputation with personal values.

Coach 59

Coach Satisfaction Ideas Entrepreneur 59

Startup Professionals Musings

JUNE 27, 2014

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

JULY 16, 2018

Starting a new venture and thriving in today’s economy is hard, but the best have figured out that customers and employees need to feel that you have a sense of purpose, to complement the company’s pursuit of profit. For example, Whole Foods is involved in efforts to safeguard the environment and ensure humane animal treatment.

Startup 58

Startup Customer Custom Competition 58

Startup Professionals Musings

JULY 1, 2016

Thus if you want to change the world with your new business, you need to follow the example of startups like Zappos , which hires according to cultural fit first. Your display of pride in the company and respect for the customer will translate directly into motivation. Consistently ask for and implement ways to improve engagement.

Startup 58

Startup Examples Mentor Activity 58

Startup Professionals Musings

AUGUST 17, 2016

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

AUGUST 19, 2015

Today’s business world has become totally customer driven, so customer-centric and people abilities really make the difference between winners and losers. I found these required attributes outlined well in a new book, “ Customer Service the Sandler Way ,” by customer care expert Anne MacKeigan.

Startup 100

Startup Customer Custom Tool 100

Startup Professionals Musings

AUGUST 8, 2014

So before you decide to move your manufacturing, software development, or call center out of town, make sure you understand the following considerations: Dont give someone else control of your competitive advantage. Saving cost wont help you if you cant make the daily innovations required to stay competitive. Marty Zwilling.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

OCTOBER 27, 2017

She presents a convincing array of real examples that we have all seen, and offers the following reality principles for business leaders and professionals who want to turn this trend around in their environment: Always give others the benefit of the doubt – assume noble intent. hours per day distracted by drama.

Satisfaction 55

Satisfaction Coach Mentor Training 55

Startup Professionals Musings

NOVEMBER 28, 2014

Current examples include the Conscious Capitalism® movement led by John Mackey, The B Team , led by Sir Richard Branson, the 1% for the Planet organization, and the Benefit Corporation (B Corp) now available in 20 States. Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction.

Startup 104

Startup Entrepreneur Examples Satisfaction 104