Remove Competition Remove Email Remove Metrics Remove Technical Review
article thumbnail

8 Ways To Ensure Customer Interactions Are Memorable

Startup Professionals Musings

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Incentives should be a combination of metrics and recognition to highlight results. Provide training, tools, and required decision authority.

Customer 147
article thumbnail

Timing and why we’re all VCs

TechCrunch LA

Capitalism is fundamentally about timing, since market competition is about finding opportunities before others. Pro tip: take on the mantle of book editor for a major tech publication, and the publishers will mail you books for free. Mithril is struggling to compete against ferocious competition in the growth-stage equity market.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Am I So Lucky?

Both Sides of the Table

I reviewed a deal for a friend of mine tonight. He wanted to know what I thought of his technology deal. My email back to him was a version of. Competition is fierce. I got an email recently from a VC who had invested in a company a small amount in a seed round. He has a team of 4 other such executives.

article thumbnail

7 Strategies To Avoid the Curse of Business-As-Usual

Startup Professionals Musings

As a long-time advisor to entrepreneurs and business owners, I rarely find someone who doesn’t proclaim that the business world is changing rapidly, with new technology, new customer expectations, and new cultures. It takes a well-rounded and motivated team to run a competitive business today. Once gone, customers won’t be back.

article thumbnail

Five Steps To Social Media Success for Startups

Startup Professionals Musings

Put your social network links on your stationery, business cards, and email. Implement metrics and analytics. You need to allocate a few minutes a day, or every week, to researching via blogs and websites like Tech News World the latest recommendations and reviews. Assess and commit the resources required.

article thumbnail

8 Key Ingredients to a Profitable Consulting Business

Startup Professionals Musings

Based on my own years of experience in this space, I would like to highlight a critical subset of his key ingredients for success, to save you from the frustrations and setbacks we both have felt: Implement real competitive differentiation. They expect reviews and testimonials from other clients. Don’t forget seminars and events.

article thumbnail

How to Decrease the Odds That Your Startup Fails

Both Sides of the Table

Many startup businesses – tech or otherwise – fail. Trying outrageous new things or even trying mundane things but in new ways but with extreme quality & innovation is what fuels the tech startup industry. The metrics were good but we wondered how much better they would be when we expanded our product.

Startup 150