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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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ServiceTitan is LA’s least likely contender to be the next billion-dollar startup

TechCrunch LA

More specifically, it’s the contractors that service equipment like the heating, ventilation and cooling systems at commercial and residential properties across the U.S. The two men built a suite of services to help contractors like their fathers manage their businesses.

Glendale 271
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Why Hopscotch Is Behind Your Favorite Mobile Sports App, with Laurence Sotsky

socalTECH

We're the official mobile app for whatever our customer is. Laurence Sotsky: I've been working in the software-as-a-service space for some time, in medium-sized, venture capital backed companies. Previous to this, I ran a custom, mobile application development shop. That provides much better reporting to sponsors.

Mobile 162
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Top 5 Apps For those Facing disabilities

Tech Zulu Event

Hamilton CapTel provides a captioning service that allows the phone to transfer the audio in calls into text through the application. It has access to a lot of customization features, allowing you to build the interface with custom pictures and categories in order to facilitate sentence building as much as possible.

Mobile 40
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Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

How to Enchant Your Customer - How to Change the World , November 23, 2010 I love to do business with small businesses—in-store, online, for myself, for others, for pleasure, for work—it doesn’t matter to me. love to find great products and services made by entrepreneurs who are trying to change the world. billion dollar mistake.

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Top 40 Startup Posts for August 2010

SoCal CTO

One of the big questions, probably the biggest questions that I get from reporters, is 'what trends do you see? Even so, it’s difficult (and perhaps impossible) to operate a small business or startup and not negotiate agreements with employees, vendors, customers, and others. What’s going to happen in the future?' Know Your Objective.

Startup 191
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Why The ‘Fail Fast’ Mantra Needs to Fail

Both Sides of the Table

Research this market by doing market sizing, looking at existing products, talking to customers and deciding how you will make money. If you believe there is a market then build a prototype product that you can show customers, investors and potential employees. Paying customers. People gave you money to use your service.

Startup 308