Custom Development Research Satisfaction Technology 
Both Sides of the Table
NOVEMBER 1, 2009
I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole Customer Development processes / Lean Startup movements also popularized by people like Eric Ries. It would have been very easy for Bill to do a desk-based research project on how to improve the process.
SoCal CTO
DECEMBER 1, 2010
I continue to collect great content that is the intersection of startups, products, online and technology. Storm Clouds - A VC : Venture Capital and Technology , November 12, 2010 We have enjoyed an amazing run in the web startup and investing space over the past five or six years. This should not deter you. What went wrong?
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