Customer Development Team Review Press Technical Review 
Both Sides of the Table
MARCH 30, 2011
In the initial phases of any new market you’re developing a product (hopefully with a minimal set of features), getting feedback from customers, refining your product based on user feedback and then re-launching your product. Markets develop for a complex set of factors that are often beyond all of our control.
Both Sides of the Table
APRIL 27, 2010
That is when no customers wanted to work with Internet startups because we as an industry had burned so many customers. I learned how to integrate customers into our product development process. I learned how to get press coverage when we were no longer “hot.&# I learned how to manage costs effectively.
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