Remove Customer Remove Outsource Development Remove Satisfaction Remove Software Review
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Using Generative AI to Drive Corporate Impact

TechEmpower

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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6 Ways To Prevent Disastrous Outsourcing Decisions

Startup Professionals Musings

If you have a software development background like mine, I’m sure you often get questions about when to outsource, versus building the solution in-house. Outsourcing is defined as contracting the work to another company, usually located in a developing country, like India, China, or Eastern Europe.

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Are You Properly Managing Your Core Competency?

Startup Professionals Musings

If you have a software development background like mine, Im sure you often get questions about when to outsource, versus building the solution in-house. Outsourcing is defined as contracting the work to another company, usually located in a developing country, like India, China, or Eastern Europe.

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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Ten Attributes of Your Ideal Business Partner

Startup Professionals Musings

If one of your core values is exceeding your customer expectations for quality and service, and your potential partner ascribes to the low cost, high profit mantra, a successful partnership is highly unlikely over the long-term. Look at the big picture first of development, finance, and marketing/sales. Similar values and goals.

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How The IBM PC Made Me Appreciate Entrepreneurs

Startup Professionals Musings

Way back in the early eighties, I was privileged to be part of the original IBM PC development team, led by Don Estridge. The culture of a large technology company is to rely on internal development or large, stable, and proven external vendors. Internal legal reviews and required new processes were slow to finalize.

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Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

The United States is now a debtor nation to China and that the bill is about to come due. Equity-Only CTO and Equity-Only Developers - SoCal CTO , November 1, 2010 I had a recent email dialog with the founder of a company looking for a CTO for their startup. Was it a Startup Founder Developer Gap ? But I don’t think so.