article thumbnail

Nimble's Jon Ferrara On Retaining And Keeping Customers

socalTECH

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model?

Customer 166
article thumbnail

Generative AI – The End of Empty Textboxes

TechEmpower

So instead, we fill it with a completely custom blurb, written just for him: Hello! Thanks to his custom blurb, instead of closing his browser and feeling inadequate for the rest of the day, Mark completes his bio and becomes a happy customer. Which means better conversions and happier customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Nimble Ties Into HootSuite

socalTECH

Santa Monica-based Nimble , the developer of customer relationship management and contact management software, said today that it has linked its app into social media management service Hootsuite. nimble hootsuite social media management contact sales software saas' READ MORE>>.

article thumbnail

5 Current Technologies Still Have Room For Innovation

Startup Professionals Musings

There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS). Data storage, hardware, and networking equipment are provided to the customer on a per-use basis by the IaaS vendor, who holds the equipment and is responsible for running, and maintaining it.

article thumbnail

MomentFeed Signs Long List of High Profile Customers

socalTECH

Santa Monica-based location analytics software developer MomentFeed announced Tuesday morning that it has signed on some big brands as customers of the firm.

Customer 164
article thumbnail

Dylish Targets Restaurants With Delivery, Take-Out System

socalTECH

The company said its platform provides customized webpage, marketing materials, social media presence, customizable iOS and Android apps, QR codes, tablet and printer, and more. The company said it is offering up its software via monthly subscription, starting at $49.

Startup 113
article thumbnail

Why Most of Your Assumptions About Phone Calls are Wrong

Both Sides of the Table

In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). Social media users are over 60% more likely to check email at least four times a day than those who don’t use social media. People don’t want to speak to customer service reps.

Email 339