Customer Satisfaction Technical Review Writing 
Startup Professionals Musings
NOVEMBER 22, 2017
After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. If you can explain the problem to a mentor, or even write it down, you will more likely get to the root cause quickly, and avoid emotional and blame-infused responses.
Startup Professionals Musings
JULY 30, 2022
After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. If you can explain the problem to a mentor, or even write it down, you will more likely get to the root cause quickly, and avoid emotional and blame-infused responses.
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Startup Professionals Musings
AUGUST 8, 2014
Leading edge technology software and manufacturing require constant course corrections and iterative restarts. Customer-facing services, like call centers, should rarely be outsourced. Internal services, like marketing and accounting, are more manageable and have less customer visibility. Marty Zwilling.
Startup Professionals Musings
JANUARY 20, 2016
Leading edge technology software and manufacturing require constant course corrections and iterative restarts. Customer-facing services, like call centers, should rarely be outsourced. Internal services, like marketing and accounting, are more manageable and have less customer visibility. Marty Zwilling.
Startup Professionals Musings
OCTOBER 27, 2019
After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. If you can explain the problem to a mentor, or even write it down, you will more likely get to the root cause quickly, and avoid emotional and blame-infused responses.
SoCal CTO
OCTOBER 11, 2010
This month’s big question is Examples of Big Impact from Technology and I’ve taken it as an opportunity to go back and look at the elements of different projects that I’ve worked on over the years that have had a big impact. The retail store manager’s plan would be reviewed and approved by the district manager.
Startup Professionals Musings
AUGUST 20, 2013
No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Publish a regular blog, contribute to relevant social networks, and write a “white paper” on your technology. Follow-up for customer satisfaction.
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