Remove category classic-post
article thumbnail

6 Steps To Providing Exceptional Customer Experiences

Startup Professionals Musings

They expect to be surprised and delighted as well by their pre-purchase experience and post-purchase interactions. I remember the classic book, “ Driven to Delight ,” by Joseph A. Your competition is global, so today’s customers are demanding world-class service. Set the expectation for continuous improvement. Marty Zwilling

Customer 106
article thumbnail

6 Keys To Enchanting Your Customers With Your Service

Startup Professionals Musings

They expect to be surprised and delighted as well by their pre-purchase experience and post-purchase interactions. I remember the classic book, “ Driven to Delight ,” by Joseph A. Your competition is global, so today’s customers are demanding world-class service. Set the expectation for continuous improvement. Marty Zwilling.

Customer 168
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Small Ideas, Big Benefits

InfoChachkie

This is a reposting of a ‘classic’ popular post. Entrepreneurs create opportunities by creating ripples, and mini-ventures are great ripple creators. the smartass entrepreneur replied, “It’s called business. When viewed from The Fringe, the world is like a cash booth from a bad 1950’s TV game show. Execution.

Ideas 153
article thumbnail

Raising $$ on AngelList? Working w/ McClure? Ask Jody Sherman

Both Sides of the Table

I was saying that I was happy it was all out in the open because I felt at least everybody could now understand the issues & opportunities from the perspectives of angels, entrepreneurs and VCs. Jody didn’t exactly have an easy time fund raising because he’s not one of the prototypical Silicon Valley funded entrepreneurs.

Startup 292