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Car Door Slam Or Spare Tire? Should Startups Build For Buyers Or Users?

InfoChachkie

Car companies spend a significant amount of money on superficial design features, including the timbre of the sound emitted when a car door is shut. Because many consumers value design features over those which impact performance. In the early 2000’s, SaaS was a nascent concept and most companies were reticent to rent software.

SaaS 100
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Spolsky on Software on Both Sides of The Table

Both Sides of the Table

Sometime around 2003/04 my technology team turned me on to “Spolsky on Software&# a periodic newsletter served up blog style from Joel Spolsky of FogCreek Software, a maker of bug-tracking software. But I loved reading them and so did my team. Defensibility in Software. His Tenure at Microsoft.