Berkonomics

MARCH 26, 2020

These include ensuring the continued health of the organization, setting the moral compass for your stakeholders, providing for succession by training and documenting, leading the effort in compliance of regulations and safety needs, and … elimination of all possible bottlenecks that impede the efficiency of your organization.

Organization 156

Organization Demand Satisfaction Training 156

TechEmpower

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Moreover, LLMs come equipped with an extensive knowledge base derived from the vast amounts of data they've been trained on.

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Startup Professionals Musings

JULY 9, 2022

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. This refers to the use of game thinking and software design mechanics to make it more effective and friendly for people to engage with technology.

Technology 133

Technology Cloud Computing Social Media Networking 133

Berkonomics

MAY 2, 2013

These include ensuring the continued health of the organization, setting the moral compass for your stakeholders, providing for succession by training and documenting, leading the effort in compliance of regulations and safety needs, and … elimination of all possible bottlenecks that impede the efficiency of your organization.

Organization 222

Organization Demand Satisfaction Training 222

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Capture your “secret sauce.”

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

NOVEMBER 17, 2018

As a popular strategist in the areas of customer experience design and innovation, Webb knows. Train customer-facing team to collaborate with customers. Internal training and policies are not adequate to create great customer experiences. Integrate and blend all elements of your customer experience. Marty Zwilling.

Custom 100

Custom Customer Social Media Training 100

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Capture your “secret sauce.”

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

OCTOBER 22, 2016

As a popular strategist in the areas of customer experience design and innovation, Webb knows. Train customer-facing team to collaborate with customers. Internal training and policies are not adequate to create great customer experiences. Integrate and blend all elements of your customer experience.

Custom 97

Custom Customer Social Media Training 97

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Capture your “secret sauce.”

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

JULY 18, 2015

Startups need outside experts who can do the work, as well as provide training on what needs to be done. A client relationship suggests that the consultant is in charge, whereas the customer designation recognizes the more modern model of the customer in control. Treat a startup as a customer, not a client.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

JUNE 18, 2017

Design a structure flexible enough for change. Hire, coach, and train everyone on the team to focus on communication. Part of employee satisfaction is having a well-understood purpose, but they also have to enjoy the execution. A focus on one without the other doesn’t bring personal satisfaction, or financial gain.

Satisfaction 56

Satisfaction Custom Customer Startup 56

Startup Professionals Musings

SEPTEMBER 29, 2019

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. This refers to the use of game thinking and software design mechanics to make it more effective and friendly for people to engage with technology.

Technology 86

Technology Cloud Computing Social Media Networking 86

Startup Professionals Musings

APRIL 8, 2013

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” Design your organization for what it needs to win. Train all the time. Every interaction every day is a training event, and you can capitalize on it or not. People follow what you do, not what you say.

Startup 101

Startup Training Study Custom 101

SoCal CTO

OCTOBER 11, 2010

I’ve seen that in courses and in design specs many times, and it’s a HORRIBLE IDEA. Of course, improving customer satisfaction is a goal, but the system would drill down to specific issues such as knowledge of store layout. There’s a bit of training required to cover things like roles, alignment, how things work.

Satisfaction 167

Satisfaction Examples Course Technical Review 167

Startup Professionals Musings

SEPTEMBER 5, 2018

Recently, I completed a new book, “ Clockwork: Design Your Business to Run Itself ,” by Mike Michalowicz, that really helped me pull my own thoughts and recommendations together for the beleaguered business owners I try to help. Make sure you focus your design efforts on this area, and delegate or cut time spent on all the rest.

Resource 60

Resource Examples Design Entrepreneur 60

Startup Professionals Musings

JANUARY 31, 2012

Many writers have outlined the critical success factors for product companies, like sell every unit at a profit, patent the design, and continuous product improvement. Every partner and employee can kill your success potential in a heartbeat, so don’t take shortcuts on your hiring and training practices.

Satisfaction 91

Satisfaction Patents Outsource Development Services 91

Startup Professionals Musings

MARCH 4, 2012

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” Design your organization for what it needs to win. Train all the time. Every interaction every day is a training event, and you can capitalize on it or not. People follow what you do, not what you say.

Training 109

Training Startup Study Custom 109

Startup Professionals Musings

JUNE 21, 2013

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. A well-designed service delivery process will make you easy to do business with. Train and coach continuously. Make sure you know and communicate well exactly what you mean by high-quality service.

Custom 92

Custom Customer Startup Services 92

Startup Professionals Musings

SEPTEMBER 20, 2010

Many writers have outlined the critical success factors for product companies, like sell every unit at a profit, patent the design, and continuous product improvement. Every partner and employee can kill your success potential in a heartbeat, so don’t take shortcuts on your hiring and training practices.

Product 91

Product Services Satisfaction Patents 91

Startup Professionals Musings

FEBRUARY 23, 2018

Simply defining yourself as a marketing specialist, designer, or project leader minimizes the stigma of the consultant role. A client relationship suggests that the consultant is in charge, whereas the customer designation recognizes the more modern model of the customer in control. Treat every business as a customer, not a client.

Social Media 56

Social Media Software Review Custom Customer 56

Startup Professionals Musings

MARCH 28, 2015

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. This refers to the use of game thinking and software design mechanics to make it more effective and friendly for people to engage with technology.

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

Startup Professionals Musings

OCTOBER 18, 2017

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. This refers to the use of game thinking and software design mechanics to make it more effective and friendly for people to engage with technology.

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

Startup Professionals Musings

JULY 16, 2018

Build a skilled team to design and develop what is needed. This requires hiring people for their attitude, as well as strengths, training them properly, and empowering them to make decisions. They recognize and contribute to the interconnectedness of all moving parts of the market as it evolves in real life.

Startup 58

Startup Custom Customer Competition 58

Startup Professionals Musings

FEBRUARY 2, 2014

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. This refers to the use of game thinking and software design mechanics to make it more effective and friendly for people to engage with technology.

Cloud Computing 99

Cloud Computing Social Media Entrepreneur Networking 99

Startup Professionals Musings

DECEMBER 14, 2015

If we design a great product, investors will find us." The first airplane faced major competition from trains and automobiles. They provide a personal legacy, satisfaction and happiness. Customers don’t like new learning curves or dealing with unstable solutions. Paradigm-shift solutions have no competition."

Technical Review 60

Technical Review Startup Social Media Competition 60

Startup Professionals Musings

JULY 19, 2010

Like you, an intern will wear multiple hats at a startup – amazing training at ground level for a young professional. Satisfaction vs. Stress. Perhaps your intern might be given the freedom to design and implement an entire strategy for your company (social networking, for example). Responsibility vs. Rut. to pull their weight.

Competition 96

Competition Startup Technical Review IBM 96

Both Sides of the Table

FEBRUARY 7, 2011

Leverage a feedback platform like Get Satisfaction or UserVoice. In addition to Seth, the core team he pulled together consisted of Elaine, a product person with front-end engineering skills and sharp design sense, and Sandy a back-end server engineer. Mark then talked about Crittercism, a mobile feedback solution.

Startup 286

Startup Venture Capital Web Ideas 286