Remove Email Remove Metrics Remove Sales Remove Technical Review
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8 Ways To Ensure Customer Interactions Are Memorable

Startup Professionals Musings

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Incentives should be a combination of metrics and recognition to highlight results. Provide training, tools, and required decision authority.

Custom 147
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How to make the most useful dashboard

Berkonomics

And with the rise of modern technology-driven businesses, the same is true of management in the business world. You should consider creating such a dashboard or reviewing the one you use if already driving with one at hand. Find metrics that will be “leading indicators” of trouble to come. Managers need real time information.

Metrics 156
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How to make a business partnership a success

Berkonomics

All parties need to perform due diligence to ensure that the assumptions are correct, that neither partner has financial issues which could affect the partnership, and that the opposite partner has the skills to contribute to the partnership. Email readers, continue here.] Access to new technologies. Is it by committee?

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8 Tips For Quantifying Traction In Your New Venture

Startup Professionals Musings

Unfortunately, your personal assessment that you have traction probably won’t be convincing to potential investors and partners, so it’s important that you create and track your progress against some metrics. Define metrics on customer feedback and user counts. Build an experienced technical and executive team.

Tips 79
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How to Profit: “Thank You Metrics” – Community First, Money Second

Tech Zulu Event

I am a raving fan of AppSumo because the creator of the brand, Noah Kagan , leads his company focusing on community first and sales second. To prove that point, tonight I had the privilege of hearing him speak at Lean LA , a Los Angeles group that helps high tech start-ups build great companies on a budget. Isn’t that old school?

Metrics 87
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Create a Powerful Dashboard.

Berkonomics

And with the rise of modern technology-driven businesses, the same is true of management in the business world. You should consider creating such a dashboard, or reviewing the one you use if already driving with one at hand. Earliest warning metrics: What good is information if you can’t act upon it in a timely manner?

Metrics 184
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9 Ways to Use Pull Marketing When Push Doesn’t Work

Startup Professionals Musings

More and more customers these days are doing their own marketing research, scanning internet reviews and feedback from friends, rather than trusting messages that you push out through advertising. Customers love to learn from leaders and innovators, and this pulls them in for sales. Implement marketing metrics based on inbound data.