InfoChachkie

MARCH 3, 2011

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. BuddyHelp was launched in this proto-Internet environment and was immediately used by businesses to provide hands-on technical support.

Custom 162

Custom Customer Technical Support Startup 162

InfoChachkie

FEBRUARY 10, 2014

In fairness, they also attempted to belatedly reposition the company as a smartphone competitor, abandoning their email-centric devices upon which they had created a multi-billion dollar enterprise. For a growing, successful startup, rebranding can be an effective way to redefine the company''s expansion beyond its initial core market.

Technical Support 250

Technical Support Marketing Advertising SaaS 250

InfoChachkie

MARCH 9, 2015

Freemium business models are popular because they allow startups to quickly drive user adoption. It''s frankly easier to accelerate your startup''s growth and show faux traction if you omit the pesky step of asking users to pull out their credit cards.Let''s face it. Let''s face it.

Technical Support 100

Technical Support Custom Customer Demand 100