Startup Professionals Musings

MAY 15, 2013

Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today.

Customer 89

Customer Custom Services High Tech 89

InfoChachkie

APRIL 9, 2012

These entrepreneurs do not risk everything, work outrageous hours and put themselves under extreme pressure because they want to. If it were a decision to be an entrepreneur, then most right-minded individuals would decide to turn back when they encountered the first inevitable startup crises. Entrepreneurs want to matter.

Startup 243

Startup Ideas Entrepreneur Statistics 243

Startup Professionals Musings

JUNE 6, 2012

Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today.

Customer 97

Customer Custom Services Startup 97

Xconomy

JULY 13, 2016

it’s natural for startup entrepreneurs and others immersed in the technology world—including us journalists—to wonder about the role of innovation in solving social problems. The work these organizations are doing … Next Page » Reprints | Share: UNDERWRITERS AND PARTNERS.

Social Media 40

Social Media High Tech Media Organization 40

Xconomy

JULY 26, 2016

With the Republican National Convention behind us and the Democratic convention in full swing, it seems like a good moment to ask how a Donald Trump presidency or a Hillary Clinton presidency might affect the prospects for high-tech entrepreneurship and business growth in the United States.

Education 40

Education Platform Training High Tech 40