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Startups Today Need Anticipatory Customer Service

Startup Professionals Musings

Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today. I found a good summary of these new expectations in a book just published by Micah Solomon, “ High-tech, High-touch Customer Service.” Respect your customer’s view of usability.

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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today. I found a good summary of these new expectations in a book recently published by Micah Solomon, “ High-tech, High-touch Customer Service.” Respect your customer’s view of usability.

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Frank Addantes FounderBlog: Just Say What it Is

Frank Addante

Outsourcing ► April (1) GoogleClick - Who owns your cash register? Web Development & Marketing Technology) Exit: evolved into L90 (next company) Lesson: What you dont know cant stop you. Blogger Template originally design by Web-Kreation Converted By Jacky Supit FounderBlog’s 1 Year Anniversary! A BIG THANK YOU.

Startup 40
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Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

I’d been around the web long enough to remember the dozens of companies before YouTube that tried to create crowdsourced video sites and failed. Storm Clouds - A VC : Venture Capital and Technology , November 12, 2010 We have enjoyed an amazing run in the web startup and investing space over the past five or six years.