Startup Professionals Musings

JULY 26, 2023

Most business metrics I see compare current performance to your own previous experience, rather than your performance compared to industry standards and competitors. You may be continually improving, yet falling behind due to higher rates of growth by new competitors. Focus your hiring and training on preparing for the future.

Metrics 71

Metrics Training Netflix Resource 71

Startup Professionals Musings

DECEMBER 9, 2022

For example, Howard Schultz at Starbucks was quick to accept accountability for a racial bias incident a few years ago in one of his stores in Philadelphia, and he shut down all his stores for an anti-bias training session, rather than try to blame a single store employee or overall cultural conditions.

Activity 109

Activity Organization Mentor Training 109

Startup Professionals Musings

MARCH 7, 2016

As a result, Google has become a verb, and the company is a tech giant with record growth rates and a revenue of $74.5 Set business goals and milestones, and use metrics to track performance. Every team member needs the motivation, training and authority to make day-to-day decisions without review and approval.

Ideas 59

Ideas Technical Review Google Startup 59

Startup Professionals Musings

OCTOBER 3, 2016

The challenge is to recognize the people with the right traits to get results, and to train yourself to work on the right things. Sets goals and milestones, with metrics to track progress. They define metrics for each goal, and diligently track themselves against these metrics.

Entrepreneur 106

Entrepreneur Satisfaction Metrics Ideas 106

Startup Professionals Musings

OCTOBER 25, 2014

In both cases, it’s easy for them to become frustrated and give up, since most have never been trained in change management, and don’t even know what questions to ask. Words alone, like “improved efficiency”, “paradigm shift,” and “breakthrough technology” won’t convince people to follow you. Make sure they match before you commit.

Startup 108

Startup Resource Metrics Technical Review 108

Startup Professionals Musings

JUNE 5, 2019

Technology enhances experience, not impedes it. The marketing metrics covers support as part of experience. If your marketing metrics and budget ignore the fact that you have call center queues thirty minutes long, or no coverage of online reviews or social media, your customer service is not keeping up with competitors.

Custom 84

Custom Customer Company Companies 84

Startup Professionals Musings

OCTOBER 8, 2018

As a long-time advisor to entrepreneurs and business owners, I rarely find someone who doesn’t proclaim that the business world is changing rapidly, with new technology, new customer expectations, and new cultures. You need to communicate quantified and updates goals quarterly, including the metrics to assess progress and success.

Technical Review 84

Technical Review Custom Customer Startup 84

Both Sides of the Table

NOVEMBER 14, 2017

Nearly every successful tech startup I’ve observed over the past 20 years has gone through a similar growth pattern: Innovate, systematize then scale operations. Many companies don’t reach the next phase either because their leadership doesn’t adapt as an organization or because they don’t design processes that lead to scaled outcomes.

Startup 286

Startup Technical Review Custom Customer 286

Startup Professionals Musings

JUNE 21, 2013

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Know your customers intimately.

Custom 92

Custom Customer Startup Services 92

Startup Professionals Musings

APRIL 20, 2013

In both cases, it’s easy for them to become frustrated and give up, since most have never been trained in change management, and don’t even know what questions to ask. Words alone, like “improved efficiency”, “paradigm shift,” and “breakthrough technology” won’t convince people to follow you. Make sure they match before you commit.

Startup 101

Startup Resource Metrics Technical Review 101

Startup Professionals Musings

JANUARY 25, 2016

According to many observers , we can thank or blame technology for these higher expectations, providing information at the speed of light, leading everyone to expect more. Some entrepreneurs are so focused on their technology, they assume their customers think the same way. Provide coaching and mentoring as well as training.

Custom 55

Custom Customer Startup Coach 55

Startup Professionals Musings

SEPTEMBER 28, 2015

Too many entrepreneurs look for that one magic bullet -- an exciting new technology, perhaps, or their own determination to make the world a better place -- to override any shortcomings in their startup model. In all cases, you need customer support, formal processes and training in place. Sustainable competitive advantage.

Pricing 100

Pricing Technical Review Entrepreneur Startup 100

LATechDigest

MAY 12, 2016

The company also added two new dashboards to Cornerstone Insights , its predictive and prescriptive analytics solution that equips business leaders with the intelligence to better recruit, train, manage and develop their people. Cornerstone Planning.

Cornerstone OnDemand 40

Cornerstone OnDemand Product Artificial Inteligence Organization 40

Both Sides of the Table

JUNE 5, 2011

2 preamble issues having read the comments on TC today: 1: I know that the prices of startup companies is much great in Silicon Valley than in smaller towns / less tech focused areas in the US and the US prices higher than many foreign markets. It’s hard to stop a train. This article originally appeared on TechCrunch.

Startup 336

Startup Pricing Technical Review Marketing 336