Startup Professionals Musings

MARCH 11, 2014

Entrepreneur of the Year” finalist. One new metric now commonly used is called the Net Promoter® Score (NPS). Satisfied but unenthusiastic customers who can be easily wooed by the competition. The inverse case is that you can lose you competitive lead very quickly by focusing on the wrong things. Detractors.

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Custom Customer .Net Competition 98

Startup Professionals Musings

FEBRUARY 8, 2015

Most existing metrics and analytics for measuring customer satisfaction and loyalty, including the popular Net Promoter Score (NPS), don’t distinguish between recommend messages to others (word-of-mouth), detract messages or no message at all. business customer loyalty entrepreneur startup' Nobody said it would be easy.

Custom 100

Custom Customer Satisfaction Social Media 100

Startup Professionals Musings

OCTOBER 12, 2010

That’s because a company’s value is a composite of all of the quantitative and qualitative factors that comprise a company: revenues, expenses, risks, growth prospects, quality of the management team, competitive advantages, strength of the intellectual property, and so forth. Detail isn’t important; tracking your progress is.

.Net 89

.Net Metrics Competition Template 89

Startup Professionals Musings

OCTOBER 11, 2013

Most existing metrics and analytics for measuring customer satisfaction and loyalty, including the popular Net Promoter Score (NPS), don’t distinguish between recommend messages to others (word-of-mouth), detract messages, or no message. entrepreneur startup Larry Freed customer experience growth' Nobody said it would be easy.

Custom 97

Custom Customer Satisfaction Social Media 97

Both Sides of the Table

DECEMBER 27, 2011

” I mention journalists here because they perpetuate the myth that focusing on profits is ALWAYS the right answer and then I hear many entrepreneurs (and certainly many “normals”) repeating the same mantra. I have had this discussion with many a first-time entrepreneur. If you don’t, somebody else WILL!”

Startup 418

Startup Venture Capital Sales Technical Review 418

Startup Professionals Musings

MAY 23, 2012

Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Net result and reward. Sustainable innovation is really the only sustainable competitive advantage. Yet survival in today’s world of rapid business change requires that you keep one step ahead of your competition.

Coach 98

Coach Ideas IP Sales 98

Startup Professionals Musings

MARCH 9, 2011

Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Net result and reward. Sustainable innovation is really the only sustainable competitive advantage. Yet survival in today’s world of rapid business change requires that you keep one step ahead of your competition.

Coach 93

Coach Ideas IP Sales 93

Tech Zulu Event

APRIL 23, 2013

As an employee of the NBA’s Brooklyn Nets from 1999-2003 and of the Indianapolis Pacers from 2003-2008, I learned first-hand from the likes of Rod Thorn, Byron Scott, Jason Kidd and Larry Bird about the importance of leading by example and keys to assembling a championship-caliber team. Any competition in LA? Events pay a listing fee.

Social Network 92

Social Network Networking Training Summary 92

Startup Professionals Musings

MARCH 15, 2010

Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Net result and reward. Sustainable innovation is really the only sustainable competitive advantage. Yet survival in today’s world of rapid business change requires that you keep one step ahead of your competition.

Coach 49

Coach Ideas IP Sales 49