article thumbnail

Your Customer Success Team Is Focusing On The Wrong Definition Of Success

InfoChachkie

I had the honor of moderating a panel of three SaaS CEOs who have collectively raised nearly $40 million of venture capital and are on their way to breakout success: Reed Shaffner of Workpop , Jerry Jao of Retention Science and Ara Mahdessian from ServiceTitan. The Most Important Metric.

Customer 100
article thumbnail

What is the Right Burn Rate at a Startup Company?

Both Sides of the Table

Gross Burn vs. Net Burn. Burn rate in case you don’t know is the amount of money a company is either spending (gross) or losing (net) per month. (it Net burn is the amount of money you are losing per month. I often see companies burning $100,000 per month (net) looking to raise $6-8 million.

Startup 383
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is the Right Burn Rate for your Startup?

Both Sides of the Table

One of the hardest decisions entrepreneurs make when they start a company and raise outside capital is figuring out what an acceptable “burn rate” is. The Basics The starting point — the 101 — is knowing the difference between gross burn and net burn. GAAP Net Income, which at times isn’t a good reflection of cash burn).

Startup 212
article thumbnail

Startups Are A Remix

InfoChachkie

Of particular interest to entrepreneurs, Part III discusses the creative process of technical innovations. The collective 28-minutes required to view the videos will net you far more than another episode of Modern Family. According to Kirby, “Transforming the old into the new, is Hollywood’s greatest talent.”. Grandmaster Flash.

Startup 255
article thumbnail

Storytelling and Startup Fundraising

Steve Reich

Last week, the WSJ ran a great article (add link) on the value of college humanities courses, and used comments from a successful entrepreneur to make their case. The company builds a SaaS mobile banking platform for community banks. The net result? Successful fundraisers tell a complete, engaging story and close the deal.

Startup 65
article thumbnail

Interview with Mark Suster, GRP Partners

socalTECH

Mark has also been quite active mentoring entrepreneurs, We caught up with Mark to hear about what kinds of investments GRP is looking at nowadays, his view on the software-as-a-service market, and how best to approach him with a pitch. The whole point of this story, is that it's these little, small insights that entrepreneurs need to know.

article thumbnail

Entrepreneurs Should Go For The Quick Buck – Then Stop - Initial Business Models Can Be Enticing But Limiting In The Long Run

InfoChachkie

Many entrepreneurs encounter a similar dilemma. Thus, entrepreneurs must decide when to stop listening to the Sirens’ song of a quick buck and position their company to take advantage of long-term, sustainable business models. However, in the long run, entrepreneurs always benefit from delivering Maximum Utility for a fair price.